ABOUT US
Mission Statement:
At Martin’s Auto Service, we are committed to using the talents and resources that God has given us. Therefore, we provide a service to the community that is ethical and trustworthy. We will never put money ahead of people.
In Business Since 1972
Why choose Martin’s to care for my car?
Trust.
Martins Auto Service is a local, family owned and operated business in our 40th year. Our business is built on long-lasting relationships.
Integrity.
We help you understand your car’s needs by digitally photographing needed repairs. Therefore, you can make informed decisions without the high pressure. Your car, your choice!
Peace of Mind.
Our technicians are continuously trained and ASE certified. Plus, we’ve just lengthened the warranty on all repair work to 18 months, 18,000 miles!
The Experience.
Discover a more hassle-free car care experience than you’ve ever dreamed possible – free shuttle, comfortable waiting area, same day service on most jobs. At Martin’s Auto Service we maintain your car so it’s trouble-free and fun to drive. Our goal since 1972 has been total integrity and cars fixed right the first time. That’s our promise to you.
Meet the Team
Gerald MartinOwner/Service Advisor
Silas MartinOwner/Service Advisor
JustinService Advisor
EdParts/Customer Shuttle
CorbanTechnician
WendellTechnician
EliTechnician
JoeTechnician
EricTechnician
WE BELIEVE
That people always come before profits.
That anything worth doing is worth doing right.
That clear communication is as important as fine workmanship.
That safety comes first, followed by prevention.
That preventive care lowers cost of ownership and protects investment.
That loyalty should be rewarded with exceptional customer care.
And we believe that your choice of an auto repair shop is based on trust.
- Thank you for the opportunity to work on your vehicle. We’re committed to help.
CUSTOMER REVIEWS
Martin's worked very well with my tight schedule. They ordered the needed parts before the vehicle arrived and then had it repaired the same day I... dropped it off. Highly recommend.read more
jason martin
14:18 27 Mar 21
They are completely technically savvy, honest, friendly and go over and above to accommodate. You can trust their recommendations and their work on... all vehicles.Thank you for years of service on my vehicles.Gerald went above and beyond to be sure I could make a necessary trip, moving my appointment from Friday to a Monday evening. I am so grateful!read more
Nicola Nance
19:36 23 Mar 21
Fast and comprehensive...like always!
Mark Beard-Witherup
15:00 23 Mar 21
I was very satisfied after getting my vehicle back and would recommend Martin's Auto Service to anyone who wants their vehicle fixed PROPERLY so that... they can drive it for more years to come! Thank you to Gerald and staff for excellent service!!!read more
Cornellia Dickerson
14:43 23 Mar 21
Wendell at Martin’s corrected and improved the inherent steering and alignment flaws that Ford Motor Company can’t seem to fix over many years on... their F250 series trucks. Ford company engineers/developers need to come and spend a few days at Martin’s and learn some things!read more
Robert Adair
13:10 17 Mar 21
Always a great job on anything that they have done for me.
Carl Howard
15:40 12 Mar 21
Very honest and reliable i would not take my vehicle any where else
Sarah Dale Ross Elliott
14:32 11 Mar 21
I would like to highly recommend Martin's to everybody.pricing is good care for your vehicle is excellent they are all so sweet and friendly and make... you feel comfortably at home and they go over everything with you. I plan on continuing my trax upkeep with them she wouldn't have it any other way thanks to you all for being such an awesome teamread more
rita myrick
22:45 10 Mar 21
Always friendly and informative about the work that needs to be done on your vehicle to keep you safe on the road. Also keeps you up dated and... progress being made on the work being done. Would recommend to anyone needing any service done on their vehicle.read more
Mary Archey
23:07 24 Feb 21
Now that we have moved to this area permanently, we were looking for someone to look after our cars. We came from Chicago where we had, over 39+... years, two of the best shops in the City. Both gave us "small-town" service... family service. The first retired and handed us over to the second. Honest mechanics is not an oxymoron.Whoever we found down here would have big shoes to fill.Martin's fills them well. Very thorough, efficient and not looking to pad the bill with unneeded services.Glad to have found them.read more
Mark Beard.Witherup
23:28 19 Feb 21
I recently took my BMW to get a oil change and the air systems fixed after taking my car to the BMW dealer and could not get it fix, Martin's found... the issue and fixed it, they were great about communicating with us on the work that was being performed so no surprise charges 🙃, love this guys and the service is excellent of course!! I've Already told everyone I know about my experience with this shop!Highly recommended 👌read more
Alma Nikolic
14:50 13 Feb 21
Y’all did a great job and thanks for the clean vehicle
Jaran Weaver
20:36 11 Feb 21
Extremely knowledgeable and professional
Brad Weber
17:49 05 Feb 21
These guys always take care of us!!
ldover064@ shawneecc.edu
01:38 04 Feb 21
Martin's Auto is awesome. They informed me of everything each step of the way . Thanks Martin's Auto 😎😘😁
Noblee Robbins
20:13 31 Jan 21
Always satisfied
Wendell Martin
00:49 26 Jan 21
Have always been most pleased with the service at Martin's Auto Service. We were disappointed in the amount of time necessary to complete the work.
Robert Jones
01:58 19 Jan 21
Oil change, two hours, I waited
Jera Blakemore
16:56 17 Jan 21
Martins is great. They’re friendly, reliable, and trustworthy. My go-to place for car repair in the area.
Eric Price
16:08 16 Jan 21
Delightful and respectful
Doris Welch
23:50 15 Jan 21
I've found the folks at Martin's Auto Service to be good and honorable.They do what they say and explain things as they go.Plus, they do great work!
Sid Johnson
17:24 07 Jan 21
Great service again by Martin's! Took my jeep wrangler in for an oil change and tire rotation. They gave us a full inspection of the jeep pointed out... any trouble areas and sent the text link to show pictures of each issue. All for a great low price. Thanks Martin's!read more
Tom Carlson
01:45 06 Jan 21
Everyone is super friendly and service is excellent!!
Bryanna Pace
18:55 01 Jan 21
Great work! Thanks Silas
Tory Nelson
15:54 31 Dec 20
The best
Dennis Schlabach
13:55 31 Dec 20
These guys was great I had a problem with my wheels they answered the call along my long journey I stopped there and they were very professional. My... lugs nuts came off after 450 miles of driving. Family emergency, it was almost close time so I made the choice to stop the inspected and fixed in very short time as I had to roll another 288 miles. I drove there and back in my Dodge ram 2016 deisal 🤭 bam! Thank you guys much very great service.read more
SoFocusEx on da rize
12:43 29 Dec 20
They diagnose the problem and fix it! Great customer service.
Regina Evans
12:30 23 Dec 20
Great work friendly service highly recommended
Mark Corzine
18:05 18 Dec 20
I was blown away by the amount of respect that was given and the quality work. My van is running and feeling like it is brand new! I won’t pretend... that I know anything about vehicles, but I was completely confident and trust the work they did. Very thorough and did I mention respectful. It has been my experience to get blown off because I am a woman and don’t know anything. I was treated so kindly and spoken to with respect. Ladies, if you need your vehicle worked on and want it done right and with respect...this is the place to go!!!read more
Tessa Windings
11:52 17 Dec 20
The best quality care for any vehicle. Phenomenal quality of workmanship for various ages and types of my own vehicles through the years including a... 91 Chevy truck, 2015 Acura. If you're looking for the best, you have found them right here. Martin's Auto Service is still the best around.read more
Brenda Mayberry
02:48 04 Dec 20
Car runs like it should... good work. Very friendly staff.. shop always clean.. very knowledgeable technicians from front desk to the shop
Kevin Grigsby
18:39 27 Nov 20
Very courteous and professional did the job that they said they was going to do in a timely fashion and I'm very pleased with what they did to my... vehicle and they are very honest they do not try to rip you off that is a very nice quality to have in the shop down here in Southern Illinois I would recommend them to anyone that is looking to have work done on their vehicles are just to get advice about it they're very nice about giving you that alsoread more
clevafitzgerald1972
00:39 26 Nov 20
I have always found all the workers there to be knowledgeable and very friendly and helpful. When a difficult issue arises they stick with it until... they figure it out. I have the highest respect for them. They are honest and reputable and would recommend them to anyone.read more
dare aden
17:07 24 Nov 20
Since I've been coming to Martinis I have been treated very professionally and the work I needed done was explained first so I could decide if I... wanted it done. This is a plus. Thank you for good service.read more
Mary Caison
22:55 15 Nov 20
I had a scheduled oil change and arrived an hour early and they got me in without a fuss. Will gladly recommend them to anyone !
Derwyn H.
23:13 14 Nov 20
Good service 👍 nice to deal with, kept me up on progress of my truck. So far it seems like a job well done. I'm very pleased 😊
shaun aden
21:58 23 Sep 20
Martin's Auto is the shop that really cares for their clients. It obviously is about helping the client, not taking my money. Highly recommend them... if you care about your vehicle and want it serviced in a manner that is safe, reliable, and cost effective.read more
Justin Nussbaum
23:27 22 Sep 20
Top notch service & facility, highly recommend
DALE Cochrane
20:42 14 Sep 20
I live in FL and had to go back home soon; the guy's at Martin's (specifically, technician Joe) worked late Friday night and even came in Saturday... morning to have my car ready in time. Extremely friendly and knowledgeable staff all around! I am very satisfied with my experience at Martin's Auto Service!read more
Levi Evans
04:21 14 Sep 20
Very Honest, professional, polite and knowledgeable. Well organized and clean shop. Best shop around!
Aaron
23:55 10 Sep 20
It's okay, kindy expensive lobor.
Betty Light
16:13 04 Sep 20
Extremely professional. They CARE about their clients AND their Vehicles. AND. ..they can fix ANYTHING❤🙏
tamra moore
20:03 21 Aug 20
The staff at Martin’s are the nice people you can do business with. This is the second car I have had them work on. No disappointments!!
M M Fischer
13:38 13 Aug 20
From Mary ... "I hit a beaver going to work one dark morning. Little did I know how much damage it caused until I took the car to Martin's. They... loaned me a car while mine was being repaired and installed led fog lights just like the factory. I'm extremely pleased with the work. I highly recommend Martin's."read more
Matthew Mac
20:12 12 Aug 20
They always do a great job! I take my car here anytime it has problems!
Alexandria Lovell
22:13 05 Aug 20
Great and quick work as usual. Always trust their assessment and diagnosis of my vehicles.
David Siegfried
18:32 04 Aug 20
I was able to really see and watch how they work and they did an amazing job.
Patrick Walker
22:08 31 Jul 20
I'm very pleased with work that was done in my Camaro. The workers are always polite and helpful. They always offer ideas that will keep your vehicle... running and in good shape.read more
Valerie Hill
19:36 31 Jul 20
Me and my family were in a emergency situation we had a slow leak in the tire on the highway we made it to the Martins Auto Service shop they was... courteous & very professional they was able to fix our problem and get us back on the road. Thank you so much we appreciate you all Martins Auto.read more
Armenta Morrow
19:36 23 Jul 20
Awesome place great staff! Thank you! Highly recommend!
Kelsee Loveless
20:04 22 Jul 20
Very professional and fast service
RcL Express
19:39 17 Jul 20
Thank You Thank you all...You are the Best no doubt...I have never regretted taking my vehicle with it's many complicated issues to your wonderful... Business (Family)! God Bless you all! Extra appreciation to Silas keeping my Malibu on the road!read more
Alexander Haar
21:22 16 Jul 20
This is the most professional, kind, and knowledgeable automotive shop I’ve ever been to. I would bring my vehicle here for everything if I lived... closer. We broke down in our camper van and they loaned us a Prius to drive and pick up a part in St. Luis so we could get a same day repair and get back to our vacation. Martin’s goes above and beyond in customer service. They show pictures and explain the mechanical aspects of your vehicle in very understandable terms so that you understand what needs to be repaired. They take pride in their work and do right by the people and the vehicles that come to their shop. Their pricing is fair, and their work is the best quality. I wish we lived closer.read more
Jason Peck
21:05 08 Jul 20
Randomly pulled off the freeway on a road trip in a storm needing new wiper blades after my existing ones ripped. Experienced a quick professional... and extremely friendly service. Far far more than I was expecting after randomly choosing a freeway exit.read more
Joel Foley
16:42 07 Jul 20
The Martin's are great. They do great work and treat their customers very well.
I H
19:59 06 Jul 20
I had 2 of my vehicles worked on recently at Martin's. They did great work. Vehicles are both as good as new. I really appreciate how friendly and... professional the staff is at Martin's. They gave me estimates for both vehicles and were good to their word. I highly recommend Martin's.read more
GREG WALKER
03:13 01 Jul 20
Gerald & Silas,The Mazda is running and riding like a completely different car! We are extremely pleased, as always, with the work done. Thanks... again,The Anderson Family**If you need a trusted and honest mechanic for you vehicle, Martin's Auto Service is the only choice!read more
Jjdsivad 28
23:20 18 Jun 20
Everyone at Martin's is extremely nice and goes above and beyond to make sure you have a good experience. Everything was explained in detail to us... they even took my husband to the garage and showed him exactly what they were talking about. They did great work and our truck rides better than ever! Highly recommend!read more
Sarah Burd
20:32 15 Jun 20
For me the greatest thing one can say about a professional provider is that "I trust you!" That is my view of Martin's Auto Service, accompanied by... professional and skilled service makes for a winner. Always greeted with a friendly smile and straight forward recommendations. Martin's has been servicing my auto's for over five years now, A+!read more
Ray Gillespie
19:40 04 Jun 20
Premium quality work while making sure you understand the condition of your vehicle by letting you know the severity of any and all issues that may... ariseread more
paul haas
07:31 01 Jun 20
They was so kind friendly easy to tell you what was needing fixed had drinks puzzle books while you wait and good price will go there from now on
lois silliman
19:32 28 May 20
Martin's is the best.Always there when I call them.Always can depend on them.Very honest people.Thanks Martin's.
Barbara Sandlin
22:47 22 May 20
Got my truck driving like a new one!
sheri stone
19:50 22 May 20
My family has had excellent experiences doing business here over several years. They do what’s right and what’s best. Keep you updated on the work... and when your car will be ready. Will work with you to get you in and out as soon as possible. Very friendly and professional staff. Highly recommend to anyone.read more
Florence McCue
21:21 21 May 20
When you want it done right go see these guys.
Martin Earl
23:32 12 May 20
Great service! Great group of guys that are very thorough and professional
Darryl Adams
21:38 11 May 20
So far very satisfied with the fast and prompt service.Thank you Gary
Gary Jones
22:04 04 May 20
Nice place. Very happy and WILL return.
Santiago Hernandez
18:37 30 Apr 20
Martin’s do great work at reasonable costs. I have always been pleased with their work.
Steve Widowski
19:59 23 Apr 20
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ADDRESS
WORKING HOURS
Monday – Friday
7:30 AM – 5:00 PM
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618.833.2528
ADDRESS
WORKING HOURS