ABOUT US
Mission Statement:
At Martin’s Auto Service, we are committed to using the talents and resources that God has given us. Therefore, we provide a service to the community that is ethical and trustworthy. We will never put money ahead of people.
In Business Since 1972
Why choose Martin’s to care for my car?
Trust.
Martins Auto Service is a local, family owned and operated business in our 49th year. Our business is built on long-lasting relationships.
Integrity.
We help you understand your car’s needs by digitally photographing needed repairs. Therefore, you can make informed decisions without the high pressure. Your car, your choice!
Peace of Mind.
Our technicians are continuously trained and ASE certified. Plus, we’ve just lengthened the warranty on all repair work to 18 months, 18,000 miles!
The Experience.
Discover a more hassle-free car care experience than you’ve ever dreamed possible – free shuttle, comfortable waiting area, same day service on most jobs. At Martin’s Auto Service we maintain your car so it’s trouble-free and fun to drive. Our goal since 1972 has been total integrity and cars fixed right the first time. That’s our promise to you.
Meet the Team
Gerald MartinOwner/Service Advisor
Silas MartinOwner/Service Advisor
JustinService Advisor
EdParts/Customer Shuttle
CorbanTechnician
WendellTechnician
EliTechnician
JoeTechnician
EricTechnician
WE BELIEVE
That people always come before profits.
That anything worth doing is worth doing right.
That clear communication is as important as fine workmanship.
That safety comes first, followed by prevention.
That preventive care lowers cost of ownership and protects investment.
That loyalty should be rewarded with exceptional customer care.
And we believe that your choice of an auto repair shop is based on trust.
- Thank you for the opportunity to work on your vehicle. We’re committed to help.
CUSTOMER REVIEWS
Martin's will always go the extra mile to help you out I really like the way they do things I highly recommend them to anybody
God first Freedom II
20:09 06 Jan 22
Awesome! I show up after business hours, few mechanics are still there, they found the problem in no time, one kindly fixed my truck on his own time... off got my truck back on the road for the 8hrs remaining of my trip. Very good mechanics, shop is organized and super clean. It was in my town, would be my go to place for repair 100% Thanks again guys.read more
Carol Lessard
03:46 04 Jan 22
A+++++++ service!
Isaac Martin
20:16 01 Jan 22
MARTINS IS ALWAYS A FRIENDLY PLACE TO HAVE YOUR CAR SERVICED N VERY RELIABLE THEY GO OUT OF THEIR WAY WITH COUSTOMER SERVICE I'M ALWAYS A HAPPY... PERSON WITH THEIR WORK BEEN GOING THERE A FEW YEARS AN WILL CONTINUEread more
Janice Keating
21:11 28 Dec 21
We were seven hours into a 14 hour trip down south and started having car trouble on the highway. We were incredibly fortunate to be close to... Martin's Auto Service. We rolled into their lot on a day that they were closed. Gerald and his sons happened to be there looking at some renovations to their customer space. When I told him what was happening, Gerald dropped everything he was doing (and on his day off) and helped me. I had my three kids and dog with me and he made sure we were comfortable while he diagnosed the issue, reset my electrical, and drove my van to make sure we would be ok. He gave me a printed report of the issue and advised me on what to do once I made it to my destination, and then refused to charge me for his time. Amazingly kind, professional, and caring! If I didn't live seven hours away, Martin's would be the only mechanic I ever used again!read more
P D
17:07 21 Dec 21
Absolute best service ever
John Bible
20:13 15 Dec 21
I have been using Martin’s for several years now and have always found all the workers there to be knowledgeable and very friendly and helpful. When... a difficult issue arises they stick with it until they figure it out. I have the highest respect for them. They are honest and reputable and would gladly recommend them to anyone. 12- 14-2021. D. Adenread more
dare aden
20:16 14 Dec 21
Martins is a professional garage that has an excellent staff that is able to diagnose and fix complicated problems. Silas explained to me what they... did and what they found out when they did a check engine light diagnosis of my exhaust system. The videos were very helpful in explaining the problem. They areSuper nice and courteous. Im glad that we have a garage of this caliber in our community. Thank youMartins for helping me !read more
Donald E. Burnett
15:46 12 Dec 21
The team took great care of my family! Thanks guys!
Robert Benjamin
15:11 28 Nov 21
Went in with a check engine light. Turned out to be related to the torque converter. Gerald recommended replacing the transmission. He suggested... before making that decision that we go through a bumper to bumper inspection, which they were able to provide. This gave us a clear understanding of what all future repairs we could expect. Given what the market is, buying a new vehicle is not necessarily in the picture. So, we went forward with the replacement, along with a few other high priority fixes discovered by the inspection. We were provided a loaner car while we waited for everything to be completed. Very happy with that! All in all, they were very courteous and professional. Very responsive with answers to my plethora of questions. I couldn’t have had a better experience, especially given the severity of the problems. Thank you Gerald and the whole team there at Martin’s Auto Service!!read more
Jeff Johnson
20:17 23 Nov 21
Everyone at Martin's is extremely nice and goes above and beyond to make sure you have a good experience. Everything was explained in detail to us... they even took my husband to the garage and showed him exactly what they were talking about. They did great work and our truck rides better than ever! Highly recommend!read more
Sarah Burd
18:28 22 Nov 21
They were thorough in finding and fixing the problems with my car. And offered top notch service.
Eric Hess
13:24 15 Nov 21
Everything was found to be safe for my car to make the drive to New York for my grandson's,wedding. Had the necessary maintenance done to keep the... car up to date . Always pleasant conversation and the utmost courtesy at Martin's.read more
Alicia Young
18:52 29 Oct 21
In Southern Illinois on vacation from kc area. Developed antifreeze leak. Called 6 ford dealers for repairs. All dealers were 2-3 weeks before they... could see me. Searched local mechanics & found martins. They got me right in.. WOW. I was lucky to find them.. So professional, courteous & friendly. From the loaner car, to texting me photos of the repair that needed to be done. I would definitely recommend martins to anyone. Gerald was a pleasure to deal with. Wish they were in the kc area. If i was able to give 100 stars on this review, I would.read more
Mike Smith
00:26 29 Oct 21
So far very satisfied with the fast and prompt service.Thank you Gary
Gary Jones
14:07 26 Oct 21
My car (purchased new) has over 200,000 miles on it and no other shop has touched it. It drives like it's brand new. Martin's Auto has worked on all... our vehicles over the past 15 years. I trust them all explicitly. Before discovering Martin's Auto I had been to countless dealerships and repair shops--Martin's Auto simply has no equal when it comes to competence, congeniality and integrity.read more
mike fontana
18:54 24 Oct 21
Excellent Service
John Robinson
19:19 19 Oct 21
Justin was super helpful and a pleasure to deal with. They did an awesome job and would highly recommend them to anyone!
Jim Watt
02:06 15 Oct 21
While traveling home from Texas I experienced some crazy electrical problems so I pulled into the next rest area and started googling the closest GM... dealership which was booked for the next two weeks and suggested Martins. Justin was very helpful on the phone and for the rest of my time with them. They not only got me in that day but found the issue and got it fixed so I could continue on home. They were awesome and went out of their way to make my day not so bad. I wish they were closer to home as I would use them for all my car maintenance. They were a true blessing to a single woman so far from home.read more
Tammy Jensen
20:15 14 Oct 21
My recent visit to Martin's on May 25, 2021 was as professional as can be expected. Justin sold me on the Michelin tires and I am not disappointed.... Because of difficulties with my wife I requested a Loaner car and was accommodated with nothing more than the keys. The service offered by Martin's Auto is the most professional to be found and customers can have total confidence in the services they offer.read more
Robert Jones
19:24 08 Oct 21
Martin’s has always done a thorough investigation and resolved my vehicle issues in an efficient and courteous manner. Their facility is spotless... and they have provided remote payment and pick up during the pandemic.read more
Barbara Sibert
16:12 03 Oct 21
They are completely technically savvy, honest, friendly and go over and above to accommodate. You can trust their recommendations and their work on... all vehicles.Thank you for years of service on my vehicles.Gerald went above and beyond to be sure I could make a necessary trip, moving my appointment from Friday to a Monday evening. I am so grateful!read more
Nicola Nance
01:42 03 Oct 21
My daily-driver truck had 3 different issues within a relatively short amount of time. Martin's made all necessary repairs in a timely manner and as... usual, were very professional about each situation and communicated well. If you want to have your vehicle serviced correctly the first time, I recommend Martin's, and I am typically not one to leave reviews for anything.read more
Liza Buckingham
10:21 01 Oct 21
Very professional, clean, thorough. Highly recommended. Thank you!
ReCar Benton
23:10 17 Sep 21
Same great service as always.
Lewis Dirden
19:09 10 Sep 21
Thanks u so much fo the job u did on my car
Virgie Knoles
19:16 04 Sep 21
Hands down the Best mechanics in the region! I was very impressed with the high quality of customer service namely the courteous and personable... staff, the honest and knowledgable mechanics and the reasonable fair pricing of services and prompt service to boot. The waiting room was clean, cozy and comfortable. I appreciated the courtesy call when my car was ready, the vacuuming of my floor boards and airing up my tires! It's always the little things or the extra mile stand out to me. I was won over after that first visit.read more
Mahadji Gillespie
08:43 15 Aug 21
Replaced a ferris lawnmower clutch under warranty. Great honest people to work with. I recommend their great work ethic service to others. Can buy... with confidence there.read more
asudiver ,
18:42 08 Aug 21
I didn’t have an appointment, but had a check engine light on and I was close to Martin’s and stopped. Gerald got me in to take of the unknown... problem ASAP…I appreciate Martin’s professionalism and family friendly service!read more
D L Hollis
19:20 05 Aug 21
Martin's repaired and serviced both of our vehicles prior to our recent move out of state. Not one problem occurred with either vehicle, even the... truck which towed a U Haul trailer. Top notch service and never, ever, sloppy work at Martin's. We are going to miss them.read more
Don Corrigan
21:36 26 Jul 21
Been going here for years. Very pleased. Fast friendly and high quality.
Norm Powles
05:33 24 Jul 21
By far the best place for my vehicle, they know my car almost as well as I do if not better, and as always it's like visiting family and getting... things done that need done and finding things that will keep me driving safely. Thanks to you all for taking such good care of my Trax and keeping me safe on the roadread more
rita myrick
22:57 22 Jul 21
I've found the folks at Martin's Auto Service to be good and honorable.They do what they say and explain things as they go.Plus, they do great work!
Sid Johnson
22:33 21 Jul 21
Always friendly and informative about the work that needs to be done on your vehicle to keep you safe on the road. Also keeps you up dated and... progress being made on the work being done. Would recommend to anyone needing any service done on their vehicle.read more
Mary Archey
13:52 20 Jul 21
Phenomenal service! Helped me get back on the road in no time.
Andrew Neumann
19:31 16 Jul 21
I really like Martins. I always feel like I'm calling a family member, they are so personable. They are transparent as possible about what is going... on with your car, and will text pictures and descriptions of what is faulty. Staff is respectful and funny, and Gerald makes your safety his number one priority. All car repairs are a bit expensive, wherever you go, so I'm going here from now on.Updated: got 4 Michelin tires mounted, balanced and aligned, an oil change and a safety inspection for under $950.00read more
Ophelia Love
14:09 16 Jul 21
I had 2 of my vehicles worked on recently at Martin's. They did great work. Vehicles are both as good as new. I really appreciate how friendly and... professional the staff is at Martin's. They gave me estimates for both vehicles and were good to their word. I highly recommend Martin's.read more
GREG WALKER
10:17 07 Jul 21
An excellent place to get your vehicles serviced. Friendly, courteous, and willing to work to achieve outstanding service. Wehave used them for... many years and will continue to do so in the future!read more
Larry Schramka
18:15 24 Jun 21
Top notch customer service!
Alex Kment
01:52 18 Jun 21
The folks at Martin's always do a great job. 👍
Jack K
18:08 11 Jun 21
Thanks for your help! We made it back to Bloomington safely.
Keeperof Allknowledge
21:13 10 Jun 21
I am 1000%, yes, that is 3 zeros, satified with my service at Martin's Auto Service. Not only did they fit me in very promptly, within a few hours,... the issue was diagnosed. I was sent detailed pictures and explanations of what needed to be done. The cost was actually within a reasonable rate, and everyone there was super friendly. Would recommend on repeat!!!read more
Johnny Brimm
16:26 10 Jun 21
Martin's Auto Service was a pleasure to work with. I was traveling and had an emergency issue and they took care of me right away. Highly recommended!
George Balac
21:43 02 Jun 21
Great work! Thanks Silas
Tory Nelson
01:28 29 May 21
Incredible customer service and experience mechanics
Mark Mavers
23:40 21 May 21
I was very satisfied after getting my vehicle back and would recommend Martin's Auto Service to anyone who wants their vehicle fixed PROPERLY so that... they can drive it for more years to come! Thank you to Gerald and staff for excellent service!!!read more
Cornellia Dickerson
13:26 19 May 21
Thanks for all you do in servicing my vehicles when I bring you the service opportunities.
Steve Emling
02:28 12 May 21
Google people we let you more on parts and services
Ron Campbell
00:09 09 May 21
The best
Dennis Schlabach
12:57 06 May 21
Excellent servic
David Moore
11:34 02 May 21
They are consistent with updates courtesy was amazing and they were very pleasant. They were always good at working with you.
Keilah Smith
16:02 01 May 21
The staff at Martin’s are the nice people you can do business with. This is the second car I have had them work on. No disappointments!!
M M Fischer
20:30 29 Apr 21
Very professional, polite, understanding, and just a pleasure to do business with. When the need arrives again (& it will ) - I will return.
Kent Ritchey
17:21 24 Apr 21
My wife and I were traveling to Missouri to a close friend’s funeral and our car broke down on the interstate. We were towed to Martin’s Auto Service... late in the afternoon. With no rental car companies near by, and no Uber services available, we were stranded until our car could be fixed. Gerald, one of the co-owners, heard about our predicament and offered to drive us the additional 45 miles so that we could attend the funeral. We were able to attend the funeral because of this generosity. Our car was fixed and we safely returned back to Chicago the next day. We are so grateful for the professionalism and kindness that Gerald, Silas and the Martin’s crew provided us!!read more
Jim Cowan
03:07 18 Apr 21
I know my car is receiving the very best maintenance and service at Martin's. All staff are very polite and professional.
Elf 50
02:16 15 Apr 21
Martin's worked very well with my tight schedule. They ordered the needed parts before the vehicle arrived and then had it repaired the same day I... dropped it off. Highly recommend.read more
jason martin
14:18 27 Mar 21
Fast and comprehensive...like always!
Mark Beard-Witherup
15:00 23 Mar 21
Wendell at Martin’s corrected and improved the inherent steering and alignment flaws that Ford Motor Company can’t seem to fix over many years on... their F250 series trucks. Ford company engineers/developers need to come and spend a few days at Martin’s and learn some things!read more
Robert Adair
13:10 17 Mar 21
Always a great job on anything that they have done for me.
Carl Howard
15:40 12 Mar 21
Very honest and reliable i would not take my vehicle any where else
Sarah Dale Ross Elliott
14:32 11 Mar 21
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7:30 AM – 5:00 PM
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618.833.2528
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