ABOUT US
Mission Statement:
At Martin’s Auto Service, we are committed to using the talents and resources that God has given us. Therefore, we provide a service to the community that is ethical and trustworthy. We will never put money ahead of people.
In Business Since 1972
Why choose Martin’s to care for my car?
Trust.
Martins Auto Service is a local, family owned and operated business in our 40th year. Our business is built on long-lasting relationships.
Integrity.
We help you understand your car’s needs by digitally photographing needed repairs. Therefore, you can make informed decisions without the high pressure. Your car, your choice!
Peace of Mind.
Our technicians are continuously trained and ASE certified. Plus, we’ve just lengthened the warranty on all repair work to 18 months, 18,000 miles!
The Experience.
Discover a more hassle-free car care experience than you’ve ever dreamed possible – free shuttle, comfortable waiting area, same day service on most jobs. At Martin’s Auto Service we maintain your car so it’s trouble-free and fun to drive. Our goal since 1972 has been total integrity and cars fixed right the first time. That’s our promise to you.
Meet the Team
Gerald MartinOwner/Service Advisor
Silas MartinOwner/Service Advisor
JustinService Advisor
EdParts/Customer Shuttle
CorbanTechnician
WendellTechnician
EliTechnician
JoeTechnician
EricTechnician
WE BELIEVE
That people always come before profits.
That anything worth doing is worth doing right.
That clear communication is as important as fine workmanship.
That safety comes first, followed by prevention.
That preventive care lowers cost of ownership and protects investment.
That loyalty should be rewarded with exceptional customer care.
And we believe that your choice of an auto repair shop is based on trust.
- Thank you for the opportunity to work on your vehicle. We’re committed to help.
CUSTOMER REVIEWS
Now that we have moved to this area permanently, we were looking for someone to look after our cars. We came from Chicago where we had, over 39+... years, two of the best shops in the City. Both gave us "small-town" service... family service. The first retired and handed us over to the second. Honest mechanics is not an oxymoron.Whoever we found down here would have big shoes to fill.Martin's fills them well. Very thorough, efficient and not looking to pad the bill with unneeded services.Glad to have found them.read more
Mark Beard.Witherup
23:28 19 Feb 21
I recently took my BMW to get a oil change and the air systems fixed after taking my car to the BMW dealer and could not get it fix, Martin's found... the issue and fixed it, they were great about communicating with us on the work that was being performed so no surprise charges 🙃, love this guys and the service is excellent of course!! I've Already told everyone I know about my experience with this shop!Highly recommended 👌read more
Alma Nikolic
14:50 13 Feb 21
Y’all did a great job and thanks for the clean vehicle
Jaran Weaver
20:36 11 Feb 21
Extremely knowledgeable and professional
Brad Weber
17:49 05 Feb 21
These guys always take care of us!!
ldover064@ shawneecc.edu
01:38 04 Feb 21
Martin's Auto is awesome. They informed me of everything each step of the way . Thanks Martin's Auto 😎😘😁
Noblee Robbins
20:13 31 Jan 21
Always satisfied
Wendell Martin
00:49 26 Jan 21
Have always been most pleased with the service at Martin's Auto Service. We were disappointed in the amount of time necessary to complete the work.
Robert Jones
01:58 19 Jan 21
Oil change, two hours, I waited
Jera Blakemore
16:56 17 Jan 21
Martins is great. They’re friendly, reliable, and trustworthy. My go-to place for car repair in the area.
Eric Price
16:08 16 Jan 21
Delightful and respectful
Doris Welch
23:50 15 Jan 21
I've found the folks at Martin's Auto Service to be good and honorable.They do what they say and explain things as they go.Plus, they do great work!
Sid Johnson
17:24 07 Jan 21
Great service again by Martin's! Took my jeep wrangler in for an oil change and tire rotation. They gave us a full inspection of the jeep pointed out... any trouble areas and sent the text link to show pictures of each issue. All for a great low price. Thanks Martin's!read more
Tom Carlson
01:45 06 Jan 21
Everyone is super friendly and service is excellent!!
Bryanna Pace
18:55 01 Jan 21
Great work! Thanks Silas
Tory Nelson
15:54 31 Dec 20
The best
Dennis Schlabach
13:55 31 Dec 20
These guys was great I had a problem with my wheels they answered the call along my long journey I stopped there and they were very professional. My... lugs nuts came off after 450 miles of driving. Family emergency, it was almost close time so I made the choice to stop the inspected and fixed in very short time as I had to roll another 288 miles. I drove there and back in my Dodge ram 2016 deisal 🤭 bam! Thank you guys much very great service.read more
SoFocusEx on da rize
12:43 29 Dec 20
Very honest and reliable i would not take my vehicle any where else
Sarah Dale Ross Elliott
16:48 28 Dec 20
They diagnose the problem and fix it! Great customer service.
Regina Evans
12:30 23 Dec 20
Great work friendly service highly recommended
Mark Corzine
18:05 18 Dec 20
I was blown away by the amount of respect that was given and the quality work. My van is running and feeling like it is brand new! I won’t pretend... that I know anything about vehicles, but I was completely confident and trust the work they did. Very thorough and did I mention respectful. It has been my experience to get blown off because I am a woman and don’t know anything. I was treated so kindly and spoken to with respect. Ladies, if you need your vehicle worked on and want it done right and with respect...this is the place to go!!!read more
Tessa Windings
11:52 17 Dec 20
The best quality care for any vehicle. Phenomenal quality of workmanship for various ages and types of my own vehicles through the years including a... 91 Chevy truck, 2015 Acura. If you're looking for the best, you have found them right here. Martin's Auto Service is still the best around.read more
Brenda Mayberry
02:48 04 Dec 20
Car runs like it should... good work. Very friendly staff.. shop always clean.. very knowledgeable technicians from front desk to the shop
Kevin Grigsby
18:39 27 Nov 20
Very courteous and professional did the job that they said they was going to do in a timely fashion and I'm very pleased with what they did to my... vehicle and they are very honest they do not try to rip you off that is a very nice quality to have in the shop down here in Southern Illinois I would recommend them to anyone that is looking to have work done on their vehicles are just to get advice about it they're very nice about giving you that alsoread more
clevafitzgerald1972
00:39 26 Nov 20
I have always found all the workers there to be knowledgeable and very friendly and helpful. When a difficult issue arises they stick with it until... they figure it out. I have the highest respect for them. They are honest and reputable and would recommend them to anyone.read more
dare aden
17:07 24 Nov 20
Since I've been coming to Martinis I have been treated very professionally and the work I needed done was explained first so I could decide if I... wanted it done. This is a plus. Thank you for good service.read more
Mary Caison
22:55 15 Nov 20
I had a scheduled oil change and arrived an hour early and they got me in without a fuss. Will gladly recommend them to anyone !
Derwyn H.
23:13 14 Nov 20
Good service 👍 nice to deal with, kept me up on progress of my truck. So far it seems like a job well done. I'm very pleased 😊
shaun aden
21:58 23 Sep 20
Martin's Auto is the shop that really cares for their clients. It obviously is about helping the client, not taking my money. Highly recommend them... if you care about your vehicle and want it serviced in a manner that is safe, reliable, and cost effective.read more
Justin Nussbaum
23:27 22 Sep 20
Top notch service & facility, highly recommend
DALE Cochrane
20:42 14 Sep 20
I live in FL and had to go back home soon; the guy's at Martin's (specifically, technician Joe) worked late Friday night and even came in Saturday... morning to have my car ready in time. Extremely friendly and knowledgeable staff all around! I am very satisfied with my experience at Martin's Auto Service!read more
Levi Evans
04:21 14 Sep 20
Very Honest, professional, polite and knowledgeable. Well organized and clean shop. Best shop around!
Aaron
23:55 10 Sep 20
It's okay, kindy expensive lobor.
Betty Light
16:13 04 Sep 20
Extremely professional. They CARE about their clients AND their Vehicles. AND. ..they can fix ANYTHING❤🙏
tamra moore
20:03 21 Aug 20
The staff at Martin’s are the nice people you can do business with. This is the second car I have had them work on. No disappointments!!
M M Fischer
13:38 13 Aug 20
From Mary ... "I hit a beaver going to work one dark morning. Little did I know how much damage it caused until I took the car to Martin's. They... loaned me a car while mine was being repaired and installed led fog lights just like the factory. I'm extremely pleased with the work. I highly recommend Martin's."read more
Matthew Mac
20:12 12 Aug 20
They always do a great job! I take my car here anytime it has problems!
Alexandria Lovell
22:13 05 Aug 20
Great and quick work as usual. Always trust their assessment and diagnosis of my vehicles.
David Siegfried
18:32 04 Aug 20
I was able to really see and watch how they work and they did an amazing job.
Patrick Walker
22:08 31 Jul 20
I'm very pleased with work that was done in my Camaro. The workers are always polite and helpful. They always offer ideas that will keep your vehicle... running and in good shape.read more
Valerie Hill
19:36 31 Jul 20
Me and my family were in a emergency situation we had a slow leak in the tire on the highway we made it to the Martins Auto Service shop they was... courteous & very professional they was able to fix our problem and get us back on the road. Thank you so much we appreciate you all Martins Auto.read more
Armenta Morrow
19:36 23 Jul 20
Awesome place great staff! Thank you! Highly recommend!
Kelsee Loveless
20:04 22 Jul 20
Very professional and fast service
RcL Express
19:39 17 Jul 20
Thank You Thank you all...You are the Best no doubt...I have never regretted taking my vehicle with it's many complicated issues to your wonderful... Business (Family)! God Bless you all! Extra appreciation to Silas keeping my Malibu on the road!read more
Alexander Haar
21:22 16 Jul 20
This is the most professional, kind, and knowledgeable automotive shop I’ve ever been to. I would bring my vehicle here for everything if I lived... closer. We broke down in our camper van and they loaned us a Prius to drive and pick up a part in St. Luis so we could get a same day repair and get back to our vacation. Martin’s goes above and beyond in customer service. They show pictures and explain the mechanical aspects of your vehicle in very understandable terms so that you understand what needs to be repaired. They take pride in their work and do right by the people and the vehicles that come to their shop. Their pricing is fair, and their work is the best quality. I wish we lived closer.read more
Jason Peck
21:05 08 Jul 20
Randomly pulled off the freeway on a road trip in a storm needing new wiper blades after my existing ones ripped. Experienced a quick professional... and extremely friendly service. Far far more than I was expecting after randomly choosing a freeway exit.read more
Joel Foley
16:42 07 Jul 20
The Martin's are great. They do great work and treat their customers very well.
I H
19:59 06 Jul 20
Dealing with Martin's and all of the people there has been by far the best experience I have had with any automotive work. I was in need of some... major repairs and they got it done.Things were explained on everything they did and explained in a manner I could understand they took the extra time to work with me on all of it and considering all the things that needed attention they managed to find ways to make it affordable. I plan on calling on Martin's for all my vehicle needs and my vehicle will love me for itread more
rita myrick
16:19 03 Jul 20
I had 2 of my vehicles worked on recently at Martin's. They did great work. Vehicles are both as good as new. I really appreciate how friendly and... professional the staff is at Martin's. They gave me estimates for both vehicles and were good to their word. I highly recommend Martin's.read more
GREG WALKER
03:13 01 Jul 20
Gerald & Silas,The Mazda is running and riding like a completely different car! We are extremely pleased, as always, with the work done. Thanks... again,The Anderson Family**If you need a trusted and honest mechanic for you vehicle, Martin's Auto Service is the only choice!read more
Jjdsivad 28
23:20 18 Jun 20
Everyone at Martin's is extremely nice and goes above and beyond to make sure you have a good experience. Everything was explained in detail to us... they even took my husband to the garage and showed him exactly what they were talking about. They did great work and our truck rides better than ever! Highly recommend!read more
Sarah Burd
20:32 15 Jun 20
For me the greatest thing one can say about a professional provider is that "I trust you!" That is my view of Martin's Auto Service, accompanied by... professional and skilled service makes for a winner. Always greeted with a friendly smile and straight forward recommendations. Martin's has been servicing my auto's for over five years now, A+!read more
Ray Gillespie
19:40 04 Jun 20
Premium quality work while making sure you understand the condition of your vehicle by letting you know the severity of any and all issues that may... ariseread more
paul haas
07:31 01 Jun 20
They was so kind friendly easy to tell you what was needing fixed had drinks puzzle books while you wait and good price will go there from now on
lois silliman
19:32 28 May 20
Martin's is the best.Always there when I call them.Always can depend on them.Very honest people.Thanks Martin's.
Barbara Sandlin
22:47 22 May 20
Got my truck driving like a new one!
sheri stone
19:50 22 May 20
My family has had excellent experiences doing business here over several years. They do what’s right and what’s best. Keep you updated on the work... and when your car will be ready. Will work with you to get you in and out as soon as possible. Very friendly and professional staff. Highly recommend to anyone.read more
Florence McCue
21:21 21 May 20
When you want it done right go see these guys.
Martin Earl
23:32 12 May 20
Great service! Great group of guys that are very thorough and professional
Darryl Adams
21:38 11 May 20
So far very satisfied with the fast and prompt service.Thank you Gary
Gary Jones
22:04 04 May 20
Nice place. Very happy and WILL return.
Santiago Hernandez
18:37 30 Apr 20
Martin’s do great work at reasonable costs. I have always been pleased with their work.
Steve Widowski
19:59 23 Apr 20
After fueling up, 3 warning lights turned on. Called Martin's, immediately dropped it off (in the afternoon). Martin's had the problem diagnosed,... repaired and ready for pick up the next morning.read more
Tami ury
19:24 30 Mar 20
Great people to work with! Honest, professional,friendly.
Zivadin Markovic
01:04 17 Mar 20
Never have issues after we take a vehicle there. If anything goes wrong they make sure to make it right.
Pat Pat
23:55 09 Mar 20
Ed and Gerald, great to work with. They can fix anything
Gary Dahmer
02:59 08 Mar 20
I have had my car fixed several times for a multitude of problems and they all were very courteous, professional, prompt, and always fixed the car... with no problems. They can fix any and all problems. I would recommend them over any auto service in the United States. They rule!!!read more
Chris Livengood
23:05 06 Mar 20
I know my car is receiving the very best maintenance and service at Martin's. All staff are very polite and professional.
Elf 50
17:22 06 Mar 20
Always friendly, professional and thorough. After four years of doing business with them I consider them my go to automotive repair facility and... friends.thank you Gerald and crew. Thanks for always caring for my vehicles as if they were your own!read more
Tom Whittenberg
20:55 21 Feb 20
We love Martin's. A little farther to travel for service for us, but we trust them explicitly.
Tam Pirmann
20:52 14 Feb 20
We take all our vehicles to Martin’s! They always provide excellent service! They are pleasant to work with and are always willing to work with our... schedules!read more
Heather Goins
20:51 14 Feb 20
We have been customers of Martin Auto Service for many years. We drive a little farther to get there because of our confidence in their thoroughness... and quality of work.Recently we took out car in for an oil change and a routine check showed a nail in our tire. We were relieved to have prevented road problems.Another important service is their computerized records of work, parts and warranties on those parts. We maintain older vehicles and we rely on their records to know if a part is still under warranty.Other important services are: their matchless friendly courtesies, waiting room comfort, keeping us informed on progress, and the cleanliness of their operation. We appreciate Martin's Auto Service and recommend to others. Gene and Carmen Dixon, Vienna, Ilread more
carmen dixon
02:50 22 Jan 20
Very happy with the service at Martin's very reliable and honest also timely service I never have problems when they repair my vehicle just had... another repair in January 2020 and very happy once again Thank You Gerald & Team .Jean Pecordread more
Jean Pecord
17:30 17 Jan 20
Martin's of anna, a very qualified repair facility in my area. One of a very few, of which I'd trust w/ complex sensitive electronics & issues. My ... experience there was one of fairness & reward. Recently had an issue w/ LS460 that was diagnosed, repaired completely in very prompt time & satisfactory. What a pleasant birthday gift to boot. Would hearty recommend them again & again.read more
Mike Steele
02:49 07 Jan 20
always detailed and willing to work with me to take care of what is needed to get the vehicle going as soon as possible.
Rick A
02:52 03 Dec 19
MARTINS IS ALWAYS A FRIENDLY PLACE TO HAVE YOUR CAR SERVICED N VERY RELIABLE THEY GO OUT OF THEIR WAY WITH COUSTOMER SERVICE I'M ALWAYS A HAPPY... PERSON WITH THEIR WORK BEEN GOING THERE A FEW YEARS AN WILL CONTINUEread more
Janice Keating
20:47 27 Nov 19
Top notch auto service! Knowledgeable mechanics and best customer service in town.
Joe Stark
17:54 16 Nov 19
Martin's Auto has great service, they are always friendly and will try to work with to make sure you are driving a vehicle that is safe!!!! I have... been doing business with them for years and will always take my car to Martin's Auto for all my car care. Thanks Martin's For the best, friendliest service I have received from you.read more
Crystal Archey
22:04 15 Nov 19
Martin's always complete work for me quickly and efficiently. Never having to return for a reoccurring issue.
Chris Gotway
23:06 13 Nov 19
Quick, friendly and wonderful service
Terry Wyant
18:03 11 Nov 19
I am very impressed with Martin's Auto Service! I have always experienced excellent customer service. I am greeted in a timely manner as I walk in.... The atmosphere is very nice throughout and the complimentary coffee is very good. Quotes and receipts are always documented professionally. I am informed very well on the work that is needed and the work is done in a timely manner and to my satisfaction. I would recommend their services.read more
Sheryl Shelton
17:22 11 Nov 19
State of the art alignment equipment here!
Silas Martin
21:53 10 Nov 19
Always a great experience. Friendly positive atmosphere. Great Service! Got me in on time and completed service necessary for my car and ready to go... in the time they said it would take. Running so much better. Much smoother driving behind the wheel after refilling the nitrogen in my tires with my lifetime service for as long as I own the car. Thank you so much!!!😇😇😇read more
Alicia Young
22:14 08 Nov 19
This is the closest thing to a full service shop from what we know from years ago. A hands on experience that makes you want to come back. No regrets... on this decision. You will be happy you made the Choice. Family owned and operated.read more
Jerry Wilson
19:25 01 Nov 19
They do great work and do what it takes to make it right
Jaima Hollingsworth
19:58 23 Oct 19
These guys are A1, the Real Mcoy, Top Shelf, the Bee's Knees. I told Mr Gerald, Hey my truck might do a little dance at a certain undisclosed speed.... He's like; does it also do yadayadayada? I'm like yyyyes.... how'd you know. We know everything. Ok. That'll be $$$ and it'll be butter instead of shudder. It was butter. Ford blessed this truck but Martin's sanctified it. They're the kind of mechanics that can just glance at your automobile and know what's wrong with it. Good, honest and knowledgeable group.read more
nisslo yeltsin
13:17 19 Oct 19
Martin's will always go the extra mile to help you out I really like the way they do things I highly recommend them to anybody
God first Freedom II
20:27 10 Oct 19
Trustworthy mechanic shop.
marian smith
01:50 10 Oct 19
Their great folks and do great work..recommend them to all..
A. Dailey
22:27 01 Oct 19
Very nice people, professional and friendly, I believe they strive to do good work!
Lana Knupp
20:42 27 Sep 19
Truly great automotive professionals who actually have integrity. 😇 We drive 47 minutes in one direction to do business with them because... they've more than earned our family's "trust" for at least 9 years. We strongly recommend doing business with them. 🌟🌟🌟🌟🌟read more
Zanetta Tribble
16:09 21 Sep 19
Been going here for years. Very pleased. Fast friendly and high quality.
Joyce Powles
19:52 19 Sep 19
AS always you did a wonderful job I'm so glad you all have sharp eye and you are dedicated to the safety of your customers safety as I needed tires... right then they were unsafe to drive on your price was very reasonable I'm blessed to have your serviceread more
Edith Hartsock
21:46 10 Sep 19
Great service ! Very professional and competitive prices thanks guys!
Jay Franklin
15:12 09 Sep 19
Been going to Martin's for years, they're always quick, informative, and keep you updated.
Emily Arista Chaput
21:47 30 Aug 19
Some weeks ago I had a considerable amount of work done on my vehicle. I received excellent advice and could not be more pleased with the results. ... Very professional group of individuals.read more
Kathleen O'Neal
14:14 22 Aug 19
Not only did they make sure my car was in tip top shape, they also thoroughly answered any questions I had. If I could, I'd give a 6/5
Anointed Wehrenberg
06:06 17 Aug 19
The only guys my family trusts with our vehicles. 100% reliable
Uriel Godinez
23:06 12 Aug 19
The BEST service available is found at Martin’s Auto Service! They always perform work that is done right the first time, and there is no need to... worry about anything left undone. Great family with many, many years of experience to do business with!read more
Jeff Jones
04:00 11 Aug 19
They have excellent technicians and management. They diagnosed my problem and repaired my vehicle with quality parts in a reasonable amount of time... and at a reasonable price.I highly recommended Martin’s Auto Service for prompt and professional service.read more
Larry and Gloria Vaughn
22:45 05 Aug 19
We had a breakdown on I-57 and were towed to the nearest station, which happened to be Martin’s. We fully expected that we would be hauling our... vehicle back home to be repaired, however, Martin’s was AMAZING! They immediately assessed our van and had it repaired with about 3 hours. They were very kind and courteous in addition to being expeditious. We were incredibly fortunate that they were in our path. Would highly recommend!!read more
Nikki Banta
18:04 26 Jul 19
Great service, professional. Always informative with any of the issues that need to be addressed. Been using their service for quite a while!
Judith Etherton
20:05 05 Jul 19
While moving to Texas from Indiana we had an unplanned stop due to our Uhaul having issues. Martins was closed for July 4th Holiday but was there... cleaning the shop. They did not hesitate to help us out. GREAT customer service!!read more
Tina Wiedenhaupt
18:06 04 Jul 19
Passed through the area pulling a vehicle on a uhaul trailer with a wobbly tire on July 4th. Not actually open and still fixed the wheel for me. ... Didnt want any money for the 10 min fix. Great service, great people.read more
Chad Wiedenhaupt
17:56 04 Jul 19
Wonderful serviceExperts in all they do!!!!!!
Kim Capel
00:19 04 Jul 19
All around awesome shop! My husband and I were moving from Chicago to Florida and broke down about 7 miles from the shop with all of our belongings... in a trailer behind us. I called Martin’s Auto and Gerald immediately calmed me down, called a tow for me and had us back on the road in a few hours. The shop is very clean and the staff is very nice. My old dog was even welcome to nap in the waiting room with us so we weren't stuck in the summer heat. Highly recommend!read more
amy howat
17:34 03 Jul 19
Very polite and excellent service
Tina Mccormick
19:54 28 Jun 19
Purchasing a used car you honestly don't know what you're getting. The work that Martin's Auto Service performed was above and beyond what I... expected. They've got my car running better than it did whenI bought it 2 years ago. They are wonderful honest and overall great people. They will continue getting my business and I will definitely recommend anyone take your vehicle to Martin's!!read more
Debbie Henderson
21:56 21 Jun 19
Excellent service and great staff!!!
Linda Crossland
19:40 21 Jun 19
.I am rating MARTIN’S a 5. The waiting room is nice, the shop is very clean and above all the staff is very friendly and polite. I love how they... attend to the problem at hand, but they also make you aware of other potential issues that could become a problem. I definitely would recommend this Facility to others. Keep up the good work Gerald.M. McCaskillread more
Mac McCaskill
23:18 13 Jun 19
Got hit by a tire on the highway while traveling from Michigan to Texas. Pulled off because this was the closest auto shop. I was pleasantly... surprised at how kind and courteous they were. They got my vehicle in and inspected right away. I had some damage but nothing that would make the vehicle unsafe to drive. So they gave me some tips and next steps and I went on my way.Pulling off in the “middle of nowhere” in an area you are unfamiliar with is usually an unsettling experience. I had a wonderful experience at Martin’s even given the circumstances of why I had to go there! Good job guys!read more
chris johnson
22:32 11 Jun 19
Needed to look at our tire.
Misty Lee Angel-Gonzalez
10:29 29 May 19
Extremely knowledgeable and friendly staff
Blayne Smith
13:05 14 May 19
They always do great work! When I take my truck in there I know it will be fixed right and also will be fixed in a timely manner. Gerald and his team... are very respectful and always come up with multiple options to give you to fix the problem! Only thing I think they could change is there price. The prices are high but they do great work that is reliable!read more
Hunter Smithey
20:27 12 Apr 19
So thankful for a shop that I can trust to do quality work and back it up. I took my truck in and told them it was making a noise and they went from... there and diagnosed what was wrong and fixed it, runs like a new truck again.read more
Peggy Duty
21:21 10 Apr 19
Very polite, very professional & very helpful.
Debbie Goins
01:48 09 Apr 19
Needed tires for my 2013 Honda Crv. Gerald recommended a certain brand of tires. I couldn't be happier, the Crv ride and drives like new, no more... road noises. Great adviceread more
Troy Norris
19:49 03 Apr 19
Always friendly and informative about the work that needs to be done on your vehicle to keep you safe on the road. Also keeps you up dated and... progress being made on the work being done. Would recommend to anyone needing any service done on their vehicle.read more
Mary Archey
19:32 25 Mar 19
Great service!!!
Kimberly Brush
19:37 20 Mar 19
Professional, courteous and thorough service. One of the best in Southern Illinois!
Teddy Sanders
19:04 25 Feb 19
Professional and courteous service
Kera SMITH
12:52 25 Feb 19
My mom has been going to Martins for decades. She trusts them because they have always given her an honest picture of what is going on with her... cars. She takes her trucks, her horse trailer, and I think anything with a motor. I started bringing my cars (foreign and domestic) anytime I’ve been in the area for the past decade. Finding honest mechanics is always difficult. But at Martins, I trust their work so much, that I even call them for verbal help with my sons car out in California to make sure he’s not getting the run around. My recent visit, I brought my Jeep in for them to check everything out since we had it stored for a year and then casually drove it for the next year. They did brake work, balanced my new tires, oil change, transmission change, and it truly runs so much better. I didn’t realize how rough it was running before they worked on it until after they finished. They did excellent work...and more important, I can trust they aren’t going to create or make up problems that aren’t there. Thanks Gerald!read more
Karen Koziarz
02:23 22 Feb 19
Amazing Quality Service! They Do What They Say!
Jason M. Smith
21:54 20 Feb 19
Martins auto is the best auto service in southern Illinois . The technicians are very honest , dependable , friendly , and do great work . I would... recommend anyone to Martin’s auto service great job people .read more
William Barfield
13:23 13 Feb 19
If you ever find yourself stranded in Anna, IL with failing wheel bearings and your brakes giving out, Martin's Auto Service is the place to go for... fast friendly service.I called and wasn't able to get there until just before closing time. I was greeted with a smile and my truck was taken in quickly. Soon after I was told what was wrong and given a quote. While repairs were being made I was informed of the need for more parts adding around $50 to the total. I was perfectly happy with that, safety first. Looking through the itemized bill I found comparable rates, not at all overpriced. They had me back on the road before time for the doors to close and I've had no problems since.Thanks Martin's.read more
disturbedredhead
00:39 26 Jan 19
We have always had great service at Martin’s. The staff is courteous and ready, they keep you informed if there are unforeseen problems and did a... thorough inspection. Great service.read more
Nancy Kossack
18:54 23 Jan 19
I will give the Martins Auto Service aA+++ rating. Great job done on my truck.👍
Linda Treece
00:07 22 Jan 19
I took my ‘04 F150 to Martin’s to diagnose a parasitic drain after another local shop (after having the vehicle two days) was unsuccessful in doing... do; I also asked them to look into a shudder the truck would experience when under load.Gerald called me before noon to let me know they had found the issue with the battery drain and the shudder. We discussed options and I chose to go with Gerald’s recommendation. Martin’s was more thorough in their explanation than any other shop I have dealt with in 30+ years of driving. At no point did I ever sense any sort of pressure to spend more than I was comfortable with. Did I spend a considerable amount more than I intended? Yes, but not because of being “coerced” by Gerald.....quite the opposite. He was so thorough with me that I actually WANTED to invest the money to improve the performance of the truck. The truck is running better than it ever has in the 18 months I have owned it. I do not drive this vehicle often, but it is nice to feel confident in its reliability when I am driving it.In addition to the top-notch customer service, the waiting area and shop are both clean and clutter free. Other shops could learn a lot from how Martin’s does things. I will definitely be a return customer. See for yourself.....you won’t be disappointed.read more
KS Fear
23:07 21 Jan 19
I have taken numerous vehicles to Martin's and have always bern happy with the repairs and service. I will continue to use them.
steve E
21:24 21 Jan 19
Blew a rear tire on I 57 pulled into Martin service. Staff was excellent. Got me back on the road in under 2 hrs. For 4 rear tiresGot me back on... the road to help customer in Anna.Gary BakerBaker & Sons Plumbingread more
plumber Baker
00:43 19 Jan 19
Best place ever!!!Highly recommended!!!Thank You Martin Family for always being loyal, honest, and very helpful!My Choice of a auto repair shop is... based on trust and people always come before profits. For that I Thank You all very much!God bless!-Chasidy Bread more
Chasidy Butler
19:40 17 Jan 19
They have helped me out a lot they go over and Beyond what they need to do very polite and will continue to get my business they always explain what... they're doing and though asked you before they do it is a very good business to go thanks for helping sincerely rogerread more
Roger Hartline
23:43 09 Jan 19
I had the unfortunate circumstance of having to put quite a lot of $$ into my son's car and I am very glad I chose to do it at Martin's. Gerald and... crew were extremely helpful and kept me very well informed every step of the way. No work was done without a conversation with me first and I believe Martin's was as interested in my customer experience as they were in their bottom line.While I certainly was not happy about the fact that I had to have the work done and spend the $$, Martin's made it as painless as possible. Thank you Gerald.read more
Darren Venus
21:36 08 Jan 19
The most polite and friendly people around. Honest and trustworthy people..I recommend them to anyone!
tammy murphy
19:10 05 Jan 19
Great service and work. Always tries to get our vehicles in.
Terry Trammel
20:41 02 Jan 19
The service at Martin’s is quick and professional. They are diagnose the problem and share with you what needs to be done as well as the cost. I’m... very pleased with the service I receive and would recommend them to anyone.read more
Stacy Willyerd
13:34 26 Dec 18
I recently took my car to Martins Auto Service to have it completely checked out to find out what repairs it might need. I was very impressed with... the fact that before ANY work was performed Gerald called me to discuss everything that was found, the severity of the issue and the price, then he requested my permission to fix it. For the repairs that were required for my car I feel the prices were exceptional and the service and repairs far exceeded my expectations. I was more than pleased when I got my vehicle back. It runs better than I could have ever dreamt. From now on all of my vehicle needs and repairs will be handled by Martins Auto Service. Thank you for doing such an amazing job.read more
Melissa Rawson
18:09 24 Dec 18
This place is really great they do excellent work and are so friendly and efficient and do most work while you wait.. would recommend anyone to visit... this place. Tell Gerald I said hello.read more
ben pena
20:46 23 Dec 18
Martin's Auto Service is a trustworthy, knowledgeable repair shop that always provides quality and timely service. They go the extra mile to make... sure that you are satisfied with your car repair. I highly recommend!read more
Rodney McIntosh
20:48 21 Dec 18
Great service. Knowledgeable certified mechanics. Clean shop, nice customer waiting area.
Gary Dahmer
21:08 11 Dec 18
We drive from Kentucky to get all our work done at Martin's. I appreciate the honesty evaluations and the no pressure attitude while we decide what... work needs to be done. My family will continue to use Martin's.read more
Michelle Dove
14:37 10 Dec 18
My experience with Martin's Auto Service was excellent. I am the manager of the fleet for a large commercial roofing company so I deal with a lot of... mechanics, Martin's was like all the good things each one had to offer in one package. Very prompt and helpful I was updated throughout the entire process via text and phone calls. I highly recommend Martin's for professional service in a clean well managed facility.read more
Aaron Wittenborn
12:25 10 Dec 18
To my dismay, I returned from a trip to discover that my only vehicle would not start. I called the staff at Martin's Auto Service. They immediately... sent out a tow truck for a reasonable fee and then did a full diagnostic check on my vehicle. The issue was repaired and I had all of the other potential problems repaired. The staff were friendly and courteous.read more
Marianne Hoosier
18:49 06 Dec 18
Getting an appointment was easy. The staff and owner are amazing! They didn't just install my tires, they also checked everything relating to it to... make sure my car will run smoothly. A few days after, the owner texted me making sure I don't have any trouble with my car. I never encountered anything like that in the past, most of the time once you left the shop they're done. I will definitely come back the next time my car needs servicing.read more
Domcielie Berame
18:34 06 Dec 18
The service from start to finish was awesome. The team at Martin's greatly exceeded my expectations.Everything was clearly explained with pictures... to back up everything that was stated.Even the itemized breakdown was great.I will definitely tell others about my experience and recommend them to othersread more
Sequoia Shaw
20:45 04 Dec 18
My SUV are repairs are done well each time I use your shop. Repairs are first class with knowledgeable technicians.
Lynn Sauerbrunn
13:31 30 Nov 18
Once again I’m 100% satisfied with my repairs on my 06 Ram with Martin’s. They identified the problem promptly from my concern. Repaired and gave me... detailed updates on my vehicles health . I always leave Martin’s feeling safe and ready to take on the road. Highly recommended!read more
Samuel Young
05:02 23 Nov 18
I'm from out of state and had a wheel bearing go out. They found room to get me in right away and in 3 hours I was on the rode again. Thanks for... helping a traveler out Martin's.read more
Chris Farro
00:36 02 Nov 18
Great service , I stopped in hoping they could fix a problem I was having with my 2016 Chevy SilveradoAnd they had it diagnosed and fixed in a... very friendly and timely manner I highly recommend there servicesread more
Ted Phelan
20:33 31 Oct 18
I purchased a 07 Chevrolet Avalanche that had been well taken care of but did need some much needed maintenance and I needed to know for sure that I... had made a good choice,and gotten a solid truck worth the money of the maintenance. Martin's auto made me feel better about the decision and also showed me pictures of the condition so there was no doubt I knew exactly what was and wasn't good on my truck, Gerald keep in touch with me and talked about all the issues and even put things in perspective and told me what really should be done first and so on.My Mom has done business with this family for years, and told me to try them , I want to personally thank Gerold for the time and effort he took helping me with my truck.You have earned another lifelong customer.Carol ParkEslingerread more
Carole Eslinger
17:19 22 Oct 18
Last Friday was my third time having my car serviced at Martin's. I am very impressed with their courtesy and professionalism, always a job well... done. My brother swears by Martin's and recommends them to everyone in the family.read more
Nadine Roberts
19:37 15 Oct 18
Have a one of a kind vehicle in town and nobody else could fix my problem. Took to Martin's and was down in one hour. Good job
Randall Watkins
15:38 09 Oct 18
Quality work with great customer service.
Gman 1
19:35 04 Oct 18
This is a great place to have your vehicle serviced. Great friendly people. The work is fast and they do a awesome job.I would recommend them to... everyone!read more
april caballero
12:27 03 Oct 18
Great service and great communication. Had extensive engine repair work done, including custom parts and tuning from outside sources that Martin's... installed.read more
Rusty Sullivan
02:41 18 Sep 18
Have used Martin's for various repairs over the last 10 years. I've always been pleased with the work they have done for me. Competitive pricing.
D Wright
00:16 18 Sep 18
Always a great place. They stand by their work.
Carole King
19:39 21 Aug 18
Martin’s is the best, we’ve been taking our cars here for years. Everyone is respectful and they take the time to explain things. I have full... confidence in Martin’s, it’s defintely worth the drive.read more
Kelly Martinez
20:43 09 Aug 18
Fore the past 20 plus years, I have trusted Martin's Auto Service to care and service all of my automotive needs. This is a very well run and... professional auto shop. Thank you guys for the great service!!read more
Charles Bass
20:02 08 Aug 18
Or family has brought our vehicles here for decades. They are thorough and honest. They will tell you everything that is wrong with your vehicle and... let you decide how to proceed. They let me know when my last vehicle was starting to become a money pit and recommended I get another vehicle.read more
Monica Williams
15:17 08 Aug 18
My 2010 Dodge Ram with 148K miles needed much TLC as I hope to get another 150K out of it. I didn't want to take it to a dealership, but I wanted to... take it to someone that was certified and reputable. I did a Google search and came across Martin's Auto Service (MAS). I had never been to MAS in Anna, IL but I had a couple of family members that live somewhat close and they said they do good work. So I took a leap of faith and drove over 80 miles to give MAS an opportunity to earn my business. I am extremely impressed by their customer service which has the best communication I have ever experienced. Within a few hours after dropping my truck off I received a text message with a link that showed all the issues they came across while inspecting my vehicle WITH PICTURES! This was the coolest thing I have ever experienced in auto service. Nothing was done without my permission to proceed. I highly recommend MAS in Anna, IL. This was the first time ever I had complete confidence in the work that was done as I drove away from an auto shop. Having an 18,000 mile warranty on all parts and labor helped also.My teenage son is interested in running his own diesel mechanic shop someday and I told him if he runs his business like MAS he will do well. Thanks Gerald and team!read more
Justin Elms
16:49 07 Aug 18
Very professional, polite, understanding, and just a pleasure to do business with. When the need arrives again (& it will ) - I will return.
Kent Ritchey
16:22 30 Jul 18
Very polite and professional. Fast service and still took the time to explain what they were servicing and why. First time there but I will use them... againread more
Pete Richardson
16:09 30 Jul 18
Martin's checked on our AC problem, ordered the part, and had it fixed the next day. Very trustworthy and quick.
Jason Cochran
04:12 14 Jul 18
Been using Martins for many years.They are TOP NOTCH! Diagnosed front end wear on my Chevy Silverado 2500HD that was causing excessive noise &... steering wheel feedback that both Chevy dealer & front end allignment center could not.What a difference! Drives like a new truck now. The years of experience that Martins have really shines when it comes to my automotive needs.Thanks.read more
mark racey
03:31 25 Jun 18
Good place in pur area for getting your AWD SUV aligned.
Donnie Buntin
20:57 07 Jun 18
I've been taking my vehicles to Martin's for about (10) years. By far, the best auto repair shop in the area. I highly recommend them.
John Pressley
15:37 28 May 18
Never hesitated to explain everything wrong with my vehicle in detail (pictures too, that was clutch) at every point in the process. Being a digital... marketer I had to wonder how any mechanic could have such a great Google rating, turns out it's just abnormally high devotion, work ethic and attention to detail. Big fan!read more
Logan Johnson
02:40 10 May 18
Wow.....Gerald Martin was the kindness and most thorough professional I have dealt with. Walked me through every detail from inspection (most... important fixes to least) to the invoice to the pick up. I am very impressed and will continue taking all my vehicles to Martin's Auto Service. Amazing communication.read more
Trisha Dehart
12:50 07 May 18
The Martin's family are very honest and hard working. They will tell you the truth and work w you on getting your vehicle fixed. I will continue to... take my vehicle there. Thanks Martin's family 😀read more
Elaine Helton
15:25 28 Apr 18
I am a second generation customer to MARTINS. My father thought that they were always the best in our area. I have always used them when I was unsure... of what my mechanical problem might be. They have always been honest and true to their word. They will fix the problem the first time.read more
Sally Jo Billingsley
15:44 03 Apr 18
I’m very satisfied with the service I received at Martin’s. The staff is very professional and knowledgeable. I appreciate the effort they put forth... to help the customer. M. Wilkinsread more
Mark Wilkins
01:20 31 Mar 18
I trust Martin's completely.
Ruth Morrison
21:10 16 Mar 18
always do an excellent job, feel quote comfortable dealing with Martin's, all of employees very courtious and pleasant to talk to.
Andrew Trader
01:06 15 Mar 18
Martin's is a great place to take your auto. They always diagnose and fix it right the first time. The staff are awesome! I recommend them highly!... Thank you again!read more
laura hamm
21:17 09 Mar 18
Always satisfied
Steve Carroll
16:12 13 Feb 18
Martin's is awesome! You can trust them implicitly with your vehicle and all that it needs. I will be using their services from now on.
Chiara Gearhart
17:54 06 Feb 18
The Martins gave us a through inspection and quick repairs of the problems found. As always, good job.
Thomas Fisher
22:52 31 Jan 18
They are honest do excellent work
Thomas Bauman
11:46 30 Jan 18
My son bought a vehicle last week and experienced idle issues the same day. The dealership did not have time for him. He took it to Martin's this... morning. He explained what was going on and they squeezed him in. In a couple of hours the problem was fixed. Cost seemed kind of pricey but was well worth getting it fixed to avoid other issues. They took the time to listen and help a first time customer. That's says a lot about the kind of business they are. Thanks!read more
Alice Sheible
05:03 30 Jan 18
Excellent service we were broke down their shop is full they got us in we had a control arm and ball joint bearing out and wheel bearing they had us... in and out and back on the road within 2 hours very friendly professionalread more
joseph courville
02:55 16 Jan 18
Our family has always taken our SUV’s and trucks to Martin’s for the past 15 Years. We never have had issues with the service we have received. ... They ALWAYS do an excellent job!!! We trust them and they only do service on things that need it. I have brought my SUV in from Northern Illinois from my general service. Trustworthy, honest, reliable service!!!!!!read more
Elizabeth McLaughlin
22:07 10 Jan 18
Preventative maintenance is what really makes this shop stand out amongst the rest. Aside from that, their excellent customer service and fully... certified staff help to ensure that my family will be coming here for as long as we live in this area. I fully recommend this mechanic shop to anyone who needs anything done with their vehicles.read more
Levite Biddle
23:22 09 Jan 18
Had a new transmission put in was having trouble with it they put a brand new back in no charge running perfect very reliable warranty... 👍🏾read more
Freddie Jr
17:47 07 Jan 18
Very trustworthy. Family owned/operated. Very kind, remember customers by name. They go out of their way to ensure the safety of your vehicle and... customer satisfaction. Never had any complaint in the 8+ years we've used them. I will say they are somewhat pricey but you get excellent service for what you pay for.read more
Zo Bird
16:34 02 Jan 18
I broke down on my way through town, turned out my Suburban needed crank position sensor. They had my vehicle diagnosed and on the road in a couple... of hours. But it wasn’t just the work that was completed ( and it is good work), the guys at Martin’s went WELL out of their way to help me and my family. If I lived closer they would have a customer for life. Thanks again guys!read more
Stefan Anderson
08:26 02 Jan 18
Honest and dependable service here. Martins will go above and beyond to make sure your vehicle is fixed and you are completely satisfied with your... service.read more
Joe Taylor
18:10 29 Dec 17
Had a spur of the moment trip this weekend and Martin's squeezed me in for an oil change today! Not only that but they gave me a ride back to work!... My family and I swear by Martin's.read more
acarlsen898@ shawneecc.edu
22:36 15 Dec 17
Great service!! Had several things done to my car and they had it done in one day. Thanks for the good work.
Brittany Roach
22:22 21 Nov 17
They always get the work done in a timely manner and when its done I can trust that its to the highest standard.
Stefan Skelton
21:46 14 Nov 17
We broke down returning to Southern Indiana from Memphis. The entire staff at Martin's treated us like we were life-long customers. They did... everything they could to get the part for our Lexus and soon had us back on the road. It was very refreshing to meet a group that truly cared about getting us home timely. We learned quickly that there still are honest and caring people in this crazy world. Thank you for providing a great service at a great price.read more
Suzan Henke
06:37 04 Nov 17
Honest, thorough, welcoming. Things you very surely won't see at other auto mechanics, at Martin's that's different.
David Stoner
21:02 25 Oct 17
I bring my personal vehicle to Martin's Auto Service because I have trust that they will take good care of it, and by extension, my family. I know... that the work that they do will be done correctly. I have also been able to become better acquainted with several of the guys working there, and feel like I have "friends in the business". I would have no problem referring others to call Gerald to set up an appointment for anything automotive related.read more
Rowdy Young
21:20 16 Oct 17
Have been bringing my 2013 Hyundai for service and repairs since 2015. Have NEVER had a bad experience!! I receive estimates on the work before... they do it for free. If they find something that is not on the estimate or is about to become an issue they talk to me first. They are NOT like most where you get an estimate, take your vehicle in, then find out that the bill is way higher than expected. Most times my bill is right on the estimate or lower. Highly recommend!!read more
K. Drake
19:01 13 Aug 17
I chose Martin's because the neatness and cleanliness of the property spoke of their attention to detail. I'm so glad I did! They installed an... after-market exhaust system precisely and for a fair price. Everyone there was quite friendly and didn't treat me differently because I'm a woman with questions! (If you're a woman who's ever gone to a mechanic alone you probably know what I mean.) I really cannot say enough positive things about them. Clean, organized shop, friendly service, and fair pricing!read more
Hold my Pom poms bitches
22:59 07 Aug 17
The best auto repair shop anywhere!
Sandy Fontana
04:42 25 Jul 17
I have used Martin'so for several different repairs to my '04 Silverado and have been very pleased with the service and workmanship they perform. I... trust their experience and ability to work on my truck.read more
James Williams
01:08 25 Jun 17
Always takes care of our vehicles.
Will Arnold
19:54 17 Jun 17
A bit pricey but they do good work and stand behind what the repair.
Jeremy Johnson
15:40 15 May 17
Mitrebajo. Enmadona. Esbonito
Alma Castillo
20:41 05 Mar 17
Great place to take your vehicle when it has problems, Martins is the best.lewis
Lewis Dirden
23:25 04 Feb 16
Expensive, but they do a great job.
Teresa Althoff
03:33 30 Sep 15
Always a great job on anything that they have done for me.
Carl Howard
19:43 14 Feb 15
The waiting area and the rest room are always clean. You know up front what is wrong and exactly what it will cost.. You never have to worry when... you deal with them. They are straight shooters.read more
Allan Guy
04:35 14 Feb 15
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