CUSTOMER REVIEWS

It’s one thing to promise excellence. It’s another thing to deliver it! We let our customers speak for themselves. You talk. We listen. We would love to hear your review about your experience working with us.

Your Thoughts Matter To Us

Gary Jones
Gary Jones
14:07 26 Oct 21
So far very satisfied with the fast and prompt service.Thank you Gary
mike fontana
mike fontana
18:54 24 Oct 21
My car (purchased new) has over 200,000 miles on it and no other shop has touched it. It drives like it's brand new. Martin's Auto has worked on all our vehicles over the past 15 years. I trust them all explicitly. Before discovering Martin's Auto I had been to countless dealerships and repair shops--Martin's Auto simply has no equal when it comes to competence, congeniality and integrity.
John Robinson
John Robinson
19:19 19 Oct 21
Excellent Service
Jim Watt
Jim Watt
02:06 15 Oct 21
Justin was super helpful and a pleasure to deal with. They did an awesome job and would highly recommend them to anyone!
Tammy Jensen
Tammy Jensen
20:15 14 Oct 21
While traveling home from Texas I experienced some crazy electrical problems so I pulled into the next rest area and started googling the closest GM dealership which was booked for the next two weeks and suggested Martins. Justin was very helpful on the phone and for the rest of my time with them. They not only got me in that day but found the issue and got it fixed so I could continue on home. They were awesome and went out of their way to make my day not so bad. I wish they were closer to home as I would use them for all my car maintenance. They were a true blessing to a single woman so far from home.
Remy Dowdy
Remy Dowdy
04:47 12 Oct 21
Robert Jones
Robert Jones
19:24 08 Oct 21
My recent visit to Martin's on May 25, 2021 was as professional as can be expected. Justin sold me on the Michelin tires and I am not disappointed. Because of difficulties with my wife I requested a Loaner car and was accommodated with nothing more than the keys. The service offered by Martin's Auto is the most professional to be found and customers can have total confidence in the services they offer.
Barbara Sibert
Barbara Sibert
16:12 03 Oct 21
Martin’s has always done a thorough investigation and resolved my vehicle issues in an efficient and courteous manner. Their facility is spotless and they have provided remote payment and pick up during the pandemic.
Nicola Nance
Nicola Nance
01:42 03 Oct 21
They are completely technically savvy, honest, friendly and go over and above to accommodate. You can trust their recommendations and their work on all vehicles.Thank you for years of service on my vehicles.Gerald went above and beyond to be sure I could make a necessary trip, moving my appointment from Friday to a Monday evening. I am so grateful!
Liza Buckingham
Liza Buckingham
10:21 01 Oct 21
My daily-driver truck had 3 different issues within a relatively short amount of time. Martin's made all necessary repairs in a timely manner and as usual, were very professional about each situation and communicated well. If you want to have your vehicle serviced correctly the first time, I recommend Martin's, and I am typically not one to leave reviews for anything.
Donald E. Burnett
Donald E. Burnett
16:47 29 Sep 21
Martins is a professional garage that has an excellent staff that is able to diagnose and fix complicated problems. Silas explained to me what they did and what they found out when they did a check engine light diagnosis of my exhaust system. The videos were very helpful in explaining the problem. They areSuper nice and courteous. Im glad that we have a garage of this caliber in our community. Thank youMartins for helping me !
Lesa Doublin
Lesa Doublin
19:38 25 Sep 21
William Parks
William Parks
10:11 25 Sep 21
ReCar Benton
ReCar Benton
23:10 17 Sep 21
Very professional, clean, thorough. Highly recommended. Thank you!
Lewis Dirden
Lewis Dirden
19:09 10 Sep 21
Same great service as always.
Madonna Taylor
Madonna Taylor
16:51 08 Sep 21
cindy beauchamp
cindy beauchamp
23:49 06 Sep 21
Bronson Biggerstaff
Bronson Biggerstaff
22:18 04 Sep 21
Virgie Knoles
Virgie Knoles
19:16 04 Sep 21
Thanks u so much fo the job u did on my car
Jack Vahle
Jack Vahle
21:50 19 Aug 21
Ashley Burd
Ashley Burd
18:59 15 Aug 21
Michael Stevers
Michael Stevers
11:32 15 Aug 21
Mahadji Gillespie
Mahadji Gillespie
08:43 15 Aug 21
Hands down the Best mechanics in the region! I was very impressed with the high quality of customer service namely the courteous and personable staff, the honest and knowledgable mechanics and the reasonable fair pricing of services and prompt service to boot. The waiting room was clean, cozy and comfortable. I appreciated the courtesy call when my car was ready, the vacuuming of my floor boards and airing up my tires! It's always the little things or the extra mile stand out to me. I was won over after that first visit.
karen glass
karen glass
19:11 08 Aug 21
asudiver ,
asudiver ,
18:42 08 Aug 21
Replaced a ferris lawnmower clutch under warranty. Great honest people to work with. I recommend their great work ethic service to others. Can buy with confidence there.
D L Hollis
D L Hollis
19:20 05 Aug 21
I didn’t have an appointment, but had a check engine light on and I was close to Martin’s and stopped. Gerald got me in to take of the unknown problem ASAP…I appreciate Martin’s professionalism and family friendly service!
Don Corrigan
Don Corrigan
21:36 26 Jul 21
Martin's repaired and serviced both of our vehicles prior to our recent move out of state. Not one problem occurred with either vehicle, even the truck which towed a U Haul trailer. Top notch service and never, ever, sloppy work at Martin's. We are going to miss them.
Joyce Powles
Joyce Powles
05:33 24 Jul 21
Been going here for years. Very pleased. Fast friendly and high quality.
Beverly Sims
Beverly Sims
13:25 23 Jul 21
rita myrick
rita myrick
22:57 22 Jul 21
By far the best place for my vehicle, they know my car almost as well as I do if not better, and as always it's like visiting family and getting things done that need done and finding things that will keep me driving safely. Thanks to you all for taking such good care of my Trax and keeping me safe on the road
Sid Johnson
Sid Johnson
22:33 21 Jul 21
I've found the folks at Martin's Auto Service to be good and honorable.They do what they say and explain things as they go.Plus, they do great work!
Mary Archey
Mary Archey
13:52 20 Jul 21
Always friendly and informative about the work that needs to be done on your vehicle to keep you safe on the road. Also keeps you up dated and progress being made on the work being done. Would recommend to anyone needing any service done on their vehicle.
Greg Roberts
Greg Roberts
04:07 17 Jul 21
Andrew Neumann
Andrew Neumann
19:31 16 Jul 21
Phenomenal service! Helped me get back on the road in no time.
Ophelia Love
Ophelia Love
14:09 16 Jul 21
I really like Martins. I always feel like I'm calling a family member, they are so personable. They are transparent as possible about what is going on with your car, and will text pictures and descriptions of what is faulty. Staff is respectful and funny, and Gerald makes your safety his number one priority. All car repairs are a bit expensive, wherever you go, so I'm going here from now on.Updated: got 4 Michelin tires mounted, balanced and aligned, an oil change and a safety inspection for under $950.00
steve ramsey
steve ramsey
03:28 15 Jul 21
Shirley broadway .Broadway
Shirley broadway .Broadway
19:32 14 Jul 21
Tasha Mealer
Tasha Mealer
16:50 09 Jul 21
Frankie Madlock
Frankie Madlock
17:06 08 Jul 21
GREG WALKER
GREG WALKER
10:17 07 Jul 21
I had 2 of my vehicles worked on recently at Martin's. They did great work. Vehicles are both as good as new. I really appreciate how friendly and professional the staff is at Martin's. They gave me estimates for both vehicles and were good to their word. I highly recommend Martin's.
Matt Sadler
Matt Sadler
13:42 06 Jul 21
LaDonna Basler
LaDonna Basler
09:13 01 Jul 21
Larry Schramka
Larry Schramka
18:15 24 Jun 21
An excellent place to get your vehicles serviced. Friendly, courteous, and willing to work to achieve outstanding service. Wehave used them for many years and will continue to do so in the future!
Chuck Sanders
Chuck Sanders
17:38 24 Jun 21
Alex Kment
Alex Kment
01:52 18 Jun 21
Top notch customer service!
Jack K
Jack K
18:08 11 Jun 21
The folks at Martin's always do a great job. 👍
Keeperof Allknowledge
Keeperof Allknowledge
21:13 10 Jun 21
Thanks for your help! We made it back to Bloomington safely.
Johnny Brimm
Johnny Brimm
16:26 10 Jun 21
I am 1000%, yes, that is 3 zeros, satified with my service at Martin's Auto Service. Not only did they fit me in very promptly, within a few hours, the issue was diagnosed. I was sent detailed pictures and explanations of what needed to be done. The cost was actually within a reasonable rate, and everyone there was super friendly. Would recommend on repeat!!!
George Balac
George Balac
21:43 02 Jun 21
Martin's Auto Service was a pleasure to work with. I was traveling and had an emergency issue and they took care of me right away. Highly recommended!
Tory Nelson
Tory Nelson
01:28 29 May 21
Great work! Thanks Silas
Mark Mavers
Mark Mavers
23:40 21 May 21
Incredible customer service and experience mechanics
T Lane
T Lane
13:16 21 May 21
Cornellia Dickerson
Cornellia Dickerson
13:26 19 May 21
I was very satisfied after getting my vehicle back and would recommend Martin's Auto Service to anyone who wants their vehicle fixed PROPERLY so that they can drive it for more years to come! Thank you to Gerald and staff for excellent service!!!
Lucas Williams
Lucas Williams
17:54 12 May 21
Steve Emling
Steve Emling
02:28 12 May 21
Thanks for all you do in servicing my vehicles when I bring you the service opportunities.
Ron Campbell
Ron Campbell
00:09 09 May 21
Google people we let you more on parts and services
Tony Zangler
Tony Zangler
02:38 08 May 21
Dennis Schlabach
Dennis Schlabach
12:57 06 May 21
The best
David Moore
David Moore
11:34 02 May 21
Excellent servic
Keilah Smith
Keilah Smith
16:02 01 May 21
They are consistent with updates courtesy was amazing and they were very pleasant. They were always good at working with you.
M M Fischer
M M Fischer
20:30 29 Apr 21
The staff at Martin’s are the nice people you can do business with. This is the second car I have had them work on. No disappointments!!
Kent Ritchey
Kent Ritchey
17:21 24 Apr 21
Very professional, polite, understanding, and just a pleasure to do business with. When the need arrives again (& it will ) - I will return.
Jim Cowan
Jim Cowan
03:07 18 Apr 21
My wife and I were traveling to Missouri to a close friend’s funeral and our car broke down on the interstate. We were towed to Martin’s Auto Service late in the afternoon. With no rental car companies near by, and no Uber services available, we were stranded until our car could be fixed. Gerald, one of the co-owners, heard about our predicament and offered to drive us the additional 45 miles so that we could attend the funeral. We were able to attend the funeral because of this generosity. Our car was fixed and we safely returned back to Chicago the next day. We are so grateful for the professionalism and kindness that Gerald, Silas and the Martin’s crew provided us!!
Elf 50
Elf 50
02:16 15 Apr 21
I know my car is receiving the very best maintenance and service at Martin's. All staff are very polite and professional.
Jon Hancock
Jon Hancock
01:43 15 Apr 21
Andrew Trader
Andrew Trader
20:13 04 Apr 21
jason martin
jason martin
14:18 27 Mar 21
Martin's worked very well with my tight schedule. They ordered the needed parts before the vehicle arrived and then had it repaired the same day I dropped it off. Highly recommend.
Mark Beard-Witherup
Mark Beard-Witherup
15:00 23 Mar 21
Fast and comprehensive...like always!
Robert Adair
Robert Adair
13:10 17 Mar 21
Wendell at Martin’s corrected and improved the inherent steering and alignment flaws that Ford Motor Company can’t seem to fix over many years on their F250 series trucks. Ford company engineers/developers need to come and spend a few days at Martin’s and learn some things!
Daniel Woodworth
Daniel Woodworth
01:19 16 Mar 21
Carl Howard
Carl Howard
15:40 12 Mar 21
Always a great job on anything that they have done for me.
Sarah Dale Ross Elliott
Sarah Dale Ross Elliott
14:32 11 Mar 21
Very honest and reliable i would not take my vehicle any where else
Brian Kreisler
Brian Kreisler
21:34 26 Feb 21
Daniel Cohen
Daniel Cohen
17:55 26 Feb 21
Jason Spurlock
Jason Spurlock
00:11 25 Feb 21
Penny Storey
Penny Storey
14:23 20 Feb 21
Mark Beard.Witherup
Mark Beard.Witherup
23:28 19 Feb 21
Now that we have moved to this area permanently, we were looking for someone to look after our cars. We came from Chicago where we had, over 39+ years, two of the best shops in the City. Both gave us "small-town" service... family service. The first retired and handed us over to the second. Honest mechanics is not an oxymoron.Whoever we found down here would have big shoes to fill.Martin's fills them well. Very thorough, efficient and not looking to pad the bill with unneeded services.Glad to have found them.
lynette skamser
lynette skamser
22:36 17 Feb 21
Alma Nikolic
Alma Nikolic
14:50 13 Feb 21
I recently took my BMW to get a oil change and the air systems fixed after taking my car to the BMW dealer and could not get it fix, Martin's found the issue and fixed it, they were great about communicating with us on the work that was being performed so no surprise charges 🙃, love this guys and the service is excellent of course!! I've Already told everyone I know about my experience with this shop!Highly recommended 👌
Jaran Weaver
Jaran Weaver
20:36 11 Feb 21
Y’all did a great job and thanks for the clean vehicle
Brad Weber
Brad Weber
17:49 05 Feb 21
Extremely knowledgeable and professional
ldover064@ shawneecc.edu
ldover064@ shawneecc.edu
01:38 04 Feb 21
These guys always take care of us!!
Noblee Robbins
Noblee Robbins
20:13 31 Jan 21
Martin's Auto is awesome. They informed me of everything each step of the way . Thanks Martin's Auto 😎😘😁
Wendell Martin
Wendell Martin
00:49 26 Jan 21
Always satisfied
Jera Blakemore
Jera Blakemore
16:56 17 Jan 21
Oil change, two hours, I waited
Eric Price
Eric Price
16:08 16 Jan 21
Martins is great. They’re friendly, reliable, and trustworthy. My go-to place for car repair in the area.
Doris Welch
Doris Welch
23:50 15 Jan 21
Delightful and respectful
Tom Carlson
Tom Carlson
01:45 06 Jan 21
Great service again by Martin's! Took my jeep wrangler in for an oil change and tire rotation. They gave us a full inspection of the jeep pointed out any trouble areas and sent the text link to show pictures of each issue. All for a great low price. Thanks Martin's!
SoFocusEx on da rize
SoFocusEx on da rize
12:43 29 Dec 20
These guys was great I had a problem with my wheels they answered the call along my long journey I stopped there and they were very professional. My lugs nuts came off after 450 miles of driving. Family emergency, it was almost close time so I made the choice to stop the inspected and fixed in very short time as I had to roll another 288 miles. I drove there and back in my Dodge ram 2016 deisal 🤭 bam! Thank you guys much very great service.
Regina Evans
Regina Evans
12:30 23 Dec 20
They diagnose the problem and fix it! Great customer service.
Mark Corzine
Mark Corzine
18:05 18 Dec 20
Great work friendly service highly recommended
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Monday – Friday
7:30 AM – 5:00 PM

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ADDRESS

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Monday – Friday
7:30 AM – 5:00 PM