CUSTOMER REVIEWS

It’s one thing to promise excellence. It’s another thing to deliver it! We let our customers speak for themselves. You talk. We listen. We would love to hear your review about your experience working with us.

Your Thoughts Matter To Us

Robert Jones
Robert Jones
16:30 14 May 21
Have always been most pleased with the service at Martin's Auto Service. Justin has learned the counter activity from a pro, Gerald. The entire staff is dedicated to professional performance.
Bryanna Pace
Bryanna Pace
14:22 13 May 21
Everyone is super friendly and service is excellent!!
Lucas Williams
Lucas Williams
17:54 12 May 21
Steve Emling
Steve Emling
02:28 12 May 21
Thanks for all you do in servicing my vehicles when I bring you the service opportunities.
Christine Seymour
Christine Seymour
12:49 09 May 21
Very thorough. Except had to get wiper fluid 5 hours after oil change
Ron Campbell
Ron Campbell
00:09 09 May 21
Google people we let you more on parts and services
Tony Zangler
Tony Zangler
02:38 08 May 21
Dennis Schlabach
Dennis Schlabach
12:57 06 May 21
The best
Michelle Caraway
Michelle Caraway
02:49 06 May 21
Always polite, thorough, and professional.
David Moore
David Moore
11:34 02 May 21
Excellent servic
Keilah Smith
Keilah Smith
16:02 01 May 21
They are consistent with updates courtesy was amazing and they were very pleasant. They were always good at working with you.
Ophelia Love
Ophelia Love
22:09 29 Apr 21
I really like Martins. I always feel like I'm calling a family member, they are so personable. They are transparent as possible about what is going on with your car, and will text pictures and descriptions of what is faulty. Staff is respectful and funny, and Gerald makes your safety his number one priority. All car repairs are a bit expensive, wherever you go, so I'm going here from now on.
M M Fischer
M M Fischer
20:30 29 Apr 21
The staff at Martin’s are the nice people you can do business with. This is the second car I have had them work on. No disappointments!!
Kent Ritchey
Kent Ritchey
17:21 24 Apr 21
Very professional, polite, understanding, and just a pleasure to do business with. When the need arrives again (& it will ) - I will return.
Jim Cowan
Jim Cowan
03:07 18 Apr 21
My wife and I were traveling to Missouri to a close friend’s funeral and our car broke down on the interstate. We were towed to Martin’s Auto Service late in the afternoon. With no rental car companies near by, and no Uber services available, we were stranded until our car could be fixed. Gerald, one of the co-owners, heard about our predicament and offered to drive us the additional 45 miles so that we could attend the funeral. We were able to attend the funeral because of this generosity. Our car was fixed and we safely returned back to Chicago the next day. We are so grateful for the professionalism and kindness that Gerald, Silas and the Martin’s crew provided us!!
Elf 50
Elf 50
02:16 15 Apr 21
I know my car is receiving the very best maintenance and service at Martin's. All staff are very polite and professional.
Jon Hancock
Jon Hancock
01:43 15 Apr 21
karen glass
karen glass
01:44 14 Apr 21
Andrew Trader
Andrew Trader
20:13 04 Apr 21
steve ramsey
steve ramsey
15:33 03 Apr 21
jason martin
jason martin
14:18 27 Mar 21
Martin's worked very well with my tight schedule. They ordered the needed parts before the vehicle arrived and then had it repaired the same day I dropped it off. Highly recommend.
Nicola Nance
Nicola Nance
19:36 23 Mar 21
They are completely technically savvy, honest, friendly and go over and above to accommodate. You can trust their recommendations and their work on all vehicles.Thank you for years of service on my vehicles.Gerald went above and beyond to be sure I could make a necessary trip, moving my appointment from Friday to a Monday evening. I am so grateful!
Mark Beard-Witherup
Mark Beard-Witherup
15:00 23 Mar 21
Fast and comprehensive...like always!
Cornellia Dickerson
Cornellia Dickerson
14:43 23 Mar 21
I was very satisfied after getting my vehicle back and would recommend Martin's Auto Service to anyone who wants their vehicle fixed PROPERLY so that they can drive it for more years to come! Thank you to Gerald and staff for excellent service!!!
Robert Adair
Robert Adair
13:10 17 Mar 21
Wendell at Martin’s corrected and improved the inherent steering and alignment flaws that Ford Motor Company can’t seem to fix over many years on their F250 series trucks. Ford company engineers/developers need to come and spend a few days at Martin’s and learn some things!
Daniel Woodworth
Daniel Woodworth
01:19 16 Mar 21
Major Pain
Major Pain
22:56 12 Mar 21
Carl Howard
Carl Howard
15:40 12 Mar 21
Always a great job on anything that they have done for me.
Sarah Dale Ross Elliott
Sarah Dale Ross Elliott
14:32 11 Mar 21
Very honest and reliable i would not take my vehicle any where else
rita myrick
rita myrick
22:45 10 Mar 21
I would like to highly recommend Martin's to everybody.pricing is good care for your vehicle is excellent they are all so sweet and friendly and make you feel comfortably at home and they go over everything with you. I plan on continuing my trax upkeep with them she wouldn't have it any other way thanks to you all for being such an awesome team
Paula Wade
Paula Wade
14:20 04 Mar 21
Brian Kreisler
Brian Kreisler
21:34 26 Feb 21
Daniel Cohen
Daniel Cohen
17:55 26 Feb 21
Jason Spurlock
Jason Spurlock
00:11 25 Feb 21
Mary Archey
Mary Archey
23:07 24 Feb 21
Always friendly and informative about the work that needs to be done on your vehicle to keep you safe on the road. Also keeps you up dated and progress being made on the work being done. Would recommend to anyone needing any service done on their vehicle.
Penny Storey
Penny Storey
14:23 20 Feb 21
Mark Beard.Witherup
Mark Beard.Witherup
23:28 19 Feb 21
Now that we have moved to this area permanently, we were looking for someone to look after our cars. We came from Chicago where we had, over 39+ years, two of the best shops in the City. Both gave us "small-town" service... family service. The first retired and handed us over to the second. Honest mechanics is not an oxymoron.Whoever we found down here would have big shoes to fill.Martin's fills them well. Very thorough, efficient and not looking to pad the bill with unneeded services.Glad to have found them.
lynette skamser
lynette skamser
22:36 17 Feb 21
Alma Nikolic
Alma Nikolic
14:50 13 Feb 21
I recently took my BMW to get a oil change and the air systems fixed after taking my car to the BMW dealer and could not get it fix, Martin's found the issue and fixed it, they were great about communicating with us on the work that was being performed so no surprise charges 🙃, love this guys and the service is excellent of course!! I've Already told everyone I know about my experience with this shop!Highly recommended 👌
Greg Roberts
Greg Roberts
21:55 12 Feb 21
Jaran Weaver
Jaran Weaver
20:36 11 Feb 21
Y’all did a great job and thanks for the clean vehicle
Brad Weber
Brad Weber
17:49 05 Feb 21
Extremely knowledgeable and professional
ldover064@ shawneecc.edu
ldover064@ shawneecc.edu
01:38 04 Feb 21
These guys always take care of us!!
Noblee Robbins
Noblee Robbins
20:13 31 Jan 21
Martin's Auto is awesome. They informed me of everything each step of the way . Thanks Martin's Auto 😎😘😁
Wendell Martin
Wendell Martin
00:49 26 Jan 21
Always satisfied
T Lane
T Lane
21:54 25 Jan 21
Jera Blakemore
Jera Blakemore
16:56 17 Jan 21
Oil change, two hours, I waited
Eric Price
Eric Price
16:08 16 Jan 21
Martins is great. They’re friendly, reliable, and trustworthy. My go-to place for car repair in the area.
Doris Welch
Doris Welch
23:50 15 Jan 21
Delightful and respectful
Sid Johnson
Sid Johnson
17:24 07 Jan 21
I've found the folks at Martin's Auto Service to be good and honorable.They do what they say and explain things as they go.Plus, they do great work!
Tom Carlson
Tom Carlson
01:45 06 Jan 21
Great service again by Martin's! Took my jeep wrangler in for an oil change and tire rotation. They gave us a full inspection of the jeep pointed out any trouble areas and sent the text link to show pictures of each issue. All for a great low price. Thanks Martin's!
Tory Nelson
Tory Nelson
15:54 31 Dec 20
Great work! Thanks Silas
SoFocusEx on da rize
SoFocusEx on da rize
12:43 29 Dec 20
These guys was great I had a problem with my wheels they answered the call along my long journey I stopped there and they were very professional. My lugs nuts came off after 450 miles of driving. Family emergency, it was almost close time so I made the choice to stop the inspected and fixed in very short time as I had to roll another 288 miles. I drove there and back in my Dodge ram 2016 deisal 🤭 bam! Thank you guys much very great service.
Regina Evans
Regina Evans
12:30 23 Dec 20
They diagnose the problem and fix it! Great customer service.
Mark Corzine
Mark Corzine
18:05 18 Dec 20
Great work friendly service highly recommended
Tessa Windings
Tessa Windings
11:52 17 Dec 20
I was blown away by the amount of respect that was given and the quality work. My van is running and feeling like it is brand new! I won’t pretend that I know anything about vehicles, but I was completely confident and trust the work they did. Very thorough and did I mention respectful. It has been my experience to get blown off because I am a woman and don’t know anything. I was treated so kindly and spoken to with respect. Ladies, if you need your vehicle worked on and want it done right and with respect...this is the place to go!!!
Brenda Mayberry
Brenda Mayberry
02:48 04 Dec 20
The best quality care for any vehicle. Phenomenal quality of workmanship for various ages and types of my own vehicles through the years including a 91 Chevy truck, 2015 Acura. If you're looking for the best, you have found them right here. Martin's Auto Service is still the best around.
Sarah wilson
Sarah wilson
20:54 27 Nov 20
Kevin Grigsby
Kevin Grigsby
18:39 27 Nov 20
Car runs like it should... good work. Very friendly staff.. shop always clean.. very knowledgeable technicians from front desk to the shop
clevafitzgerald1972
clevafitzgerald1972
00:39 26 Nov 20
Very courteous and professional did the job that they said they was going to do in a timely fashion and I'm very pleased with what they did to my vehicle and they are very honest they do not try to rip you off that is a very nice quality to have in the shop down here in Southern Illinois I would recommend them to anyone that is looking to have work done on their vehicles are just to get advice about it they're very nice about giving you that also
dare aden
dare aden
17:07 24 Nov 20
I have always found all the workers there to be knowledgeable and very friendly and helpful. When a difficult issue arises they stick with it until they figure it out. I have the highest respect for them. They are honest and reputable and would recommend them to anyone.
rupajlo rupi
rupajlo rupi
23:23 23 Nov 20
Lana Cochrane
Lana Cochrane
19:16 22 Nov 20
Mandy Edmonds
Mandy Edmonds
14:02 21 Nov 20
Will Halter
Will Halter
14:01 17 Nov 20
Mary Caison
Mary Caison
22:55 15 Nov 20
Since I've been coming to Martinis I have been treated very professionally and the work I needed done was explained first so I could decide if I wanted it done. This is a plus. Thank you for good service.
Derwyn H.
Derwyn H.
23:13 14 Nov 20
I had a scheduled oil change and arrived an hour early and they got me in without a fuss. Will gladly recommend them to anyone !
Alberto Valdovinos
Alberto Valdovinos
15:03 14 Nov 20
Perry Vaughn
Perry Vaughn
22:12 09 Oct 20
shaun aden
shaun aden
21:58 23 Sep 20
Good service 👍 nice to deal with, kept me up on progress of my truck. So far it seems like a job well done. I'm very pleased 😊
Justin Nussbaum
Justin Nussbaum
23:27 22 Sep 20
Martin's Auto is the shop that really cares for their clients. It obviously is about helping the client, not taking my money. Highly recommend them if you care about your vehicle and want it serviced in a manner that is safe, reliable, and cost effective.
DALE Cochrane
DALE Cochrane
20:42 14 Sep 20
Top notch service & facility, highly recommend
Levi Evans
Levi Evans
04:21 14 Sep 20
I live in FL and had to go back home soon; the guy's at Martin's (specifically, technician Joe) worked late Friday night and even came in Saturday morning to have my car ready in time. Extremely friendly and knowledgeable staff all around! I am very satisfied with my experience at Martin's Auto Service!
Aaron
Aaron
23:55 10 Sep 20
Very Honest, professional, polite and knowledgeable. Well organized and clean shop. Best shop around!
Melissa Pixley
Melissa Pixley
23:40 08 Sep 20
Betty Light
Betty Light
16:13 04 Sep 20
It's okay, kindy expensive lobor.
tamra moore
tamra moore
20:03 21 Aug 20
Extremely professional. They CARE about their clients AND their Vehicles. AND. ..they can fix ANYTHING❤🙏
Matthew Mac
Matthew Mac
20:12 12 Aug 20
From Mary ... "I hit a beaver going to work one dark morning. Little did I know how much damage it caused until I took the car to Martin's. They loaned me a car while mine was being repaired and installed led fog lights just like the factory. I'm extremely pleased with the work. I highly recommend Martin's."
Alexandria Lovell
Alexandria Lovell
22:13 05 Aug 20
They always do a great job! I take my car here anytime it has problems!
David Siegfried
David Siegfried
18:32 04 Aug 20
Great and quick work as usual. Always trust their assessment and diagnosis of my vehicles.
Patrick Walker
Patrick Walker
22:08 31 Jul 20
I was able to really see and watch how they work and they did an amazing job.
Valerie Hill
Valerie Hill
19:36 31 Jul 20
I'm very pleased with work that was done in my Camaro. The workers are always polite and helpful. They always offer ideas that will keep your vehicle running and in good shape.
dhileman612@ shawneecc.edu
dhileman612@ shawneecc.edu
15:02 31 Jul 20
Bronson Biggerstaff
Bronson Biggerstaff
12:55 29 Jul 20
Armenta Morrow
Armenta Morrow
19:36 23 Jul 20
Me and my family were in a emergency situation we had a slow leak in the tire on the highway we made it to the Martins Auto Service shop they was courteous & very professional they was able to fix our problem and get us back on the road. Thank you so much we appreciate you all Martins Auto.
Kelsee Loveless
Kelsee Loveless
20:04 22 Jul 20
Awesome place great staff! Thank you! Highly recommend!
RcL Express
RcL Express
19:39 17 Jul 20
Very professional and fast service
Alexander Haar
Alexander Haar
21:22 16 Jul 20
Thank You Thank you all...You are the Best no doubt...I have never regretted taking my vehicle with it's many complicated issues to your wonderful Business (Family)! God Bless you all! Extra appreciation to Silas keeping my Malibu on the road!
Jason Peck
Jason Peck
21:05 08 Jul 20
This is the most professional, kind, and knowledgeable automotive shop I’ve ever been to. I would bring my vehicle here for everything if I lived closer. We broke down in our camper van and they loaned us a Prius to drive and pick up a part in St. Luis so we could get a same day repair and get back to our vacation. Martin’s goes above and beyond in customer service. They show pictures and explain the mechanical aspects of your vehicle in very understandable terms so that you understand what needs to be repaired. They take pride in their work and do right by the people and the vehicles that come to their shop. Their pricing is fair, and their work is the best quality. I wish we lived closer.
Joel Foley
Joel Foley
16:42 07 Jul 20
Randomly pulled off the freeway on a road trip in a storm needing new wiper blades after my existing ones ripped. Experienced a quick professional and extremely friendly service. Far far more than I was expecting after randomly choosing a freeway exit.
I H
I H
19:59 06 Jul 20
The Martin's are great. They do great work and treat their customers very well.
GREG WALKER
GREG WALKER
03:13 01 Jul 20
I had 2 of my vehicles worked on recently at Martin's. They did great work. Vehicles are both as good as new. I really appreciate how friendly and professional the staff is at Martin's. They gave me estimates for both vehicles and were good to their word. I highly recommend Martin's.
gustavo salazar
gustavo salazar
22:55 29 Jun 20
Jjdsivad 28
Jjdsivad 28
23:20 18 Jun 20
Gerald & Silas,The Mazda is running and riding like a completely different car! We are extremely pleased, as always, with the work done. Thanks again,The Anderson Family**If you need a trusted and honest mechanic for you vehicle, Martin's Auto Service is the only choice!
Sarah Burd
Sarah Burd
20:32 15 Jun 20
Everyone at Martin's is extremely nice and goes above and beyond to make sure you have a good experience. Everything was explained in detail to us they even took my husband to the garage and showed him exactly what they were talking about. They did great work and our truck rides better than ever! Highly recommend!
Ray Gillespie
Ray Gillespie
19:40 04 Jun 20
For me the greatest thing one can say about a professional provider is that "I trust you!" That is my view of Martin's Auto Service, accompanied by professional and skilled service makes for a winner. Always greeted with a friendly smile and straight forward recommendations. Martin's has been servicing my auto's for over five years now, A+!
Next Reviews

CONTACT US

Do you need help with auto repair services? Fill out this form to get in touch.

  • This field is for validation purposes and should be left unchanged.
  • This field is for validation purposes and should be left unchanged.

CALL OR TEXT

ADDRESS

WORKING HOURS

Monday – Friday
7:30 AM – 5:00 PM

CALL OR TEXT

618.833.2528

WORKING HOURS

Monday – Friday
7:30 AM – 5:00 PM